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Regional After Sales Support Specialist

2 months ago

Singapur, Singapore RECRUITPEDIA PTE. LTD. Full time
Roles & Responsibilities

Our client is a Global MNC in the Logistics and Freight forwarding industry. Due to business needs, they are now recruiting a Regional After Sales Support Specialist to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.


Duties of Regional After Sales Support Specialist:

  • Main point of contact for customer issue resolution and proactive account management.
  • Maintain strong relationships with customers and internal teams.
  • Support RFQ bid preparation for successful customer engagements.
  • Advise departments to boost revenue from current business models.
  • Manage regional/global accounts, reviewing performance and KPIs.
  • Troubleshoot and guide global operations team.
  • Escalate and resolve customer issues within timelines.
  • Participate in customer-related activities, including sales, billing, and operations.
  • Update SOPs and share best practices with the team.
  • Source vendors for cost reduction and meet customer requirements.

Requirements:

  • Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

  • Email Address: jobs@recruitpedia.sg
  • EA License No: 19C9682
  • EA Personnel No: R2199158
  • EA Personnel Name: Soo Wei De

Tell employers what skills you have

Account Management
Sales
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Customer Support
Recruiting
Sales Process
After Sales Support
Freight
Communication Skills
Microsoft Word
Customer Service
Pricing