Manager / Senior Manager, Digital Engagement and Analytics (PED)

1 month ago


Singapur, Singapore Careers@Gov Full time
[What the role is]

Reporting to the Team Lead, the candidate will be required to perform the following key tasks:

[What you will be working on]

1. Develop a thorough understanding of the SkillsFuture landscape including relevant programmes and initiatives

2. Segment and analyse customer data sets to deduce meaningful profiling insights

3. Personalise digital outreach efforts based on user profiles such as user behaviour, preferences, and demographics to improve customer experience and engagement

4. Develop compelling campaigns and calls-to-action to drive open rates, click-through rates, and conversions

5. Generate reports to monitor and analyse digital campaign performance

6. Collaborate with cross-functional teams to ensure seamless coordination of marketing campaigns with other digital touchpoints

7. Constantly innovate to improve digital engagement by staying current on industry best practices and trends and apply relevant techniques to improve campaign performance

8. Work with the system development teams to enhance existing systems by reviewing processes, requirements and conducting user acceptance tests

[What we are looking for]

1. Possess tertiary qualifications

2. Have 3-7 years of experience in user interface and design experience

3. Possess a good understanding of different customer segments (e.g. characteristics, behaviours and needs) and design services around customer journey and experience

4. Possess good experience in setting up and establishing systems, processes and resources (including outsourced partners) needed to deliver services effectively and efficiently

5. Able to develop and implement engagement programmes to obtain buy-in from the public and internal stakeholders (i.e. government agencies) on policies

6. Possess the ability to create and deliver a seamless service experience that meets the needs of user through the craft of tying together human, digital, and physical interactions, over time, across a journey (in conjunction with policy, process, digital enablers)

7. Enjoys working with data and mining insights to address business needs

Intermediate proficiency in Excel or equivalent

8. Self-motivated and results-driven

9. Able to work independently but also a team player in a fast-paced environment

10. Works well under pressure and given timelines

11. Some coding knowledge (HTML/ampscript) will be an advantage 

12. Passionate about jobs and skills issues and in helping individuals make informed upskilling and reskilling decisions

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure


  • Product Manager

    4 weeks ago


    Singapur, Singapore StarHub Full time

    Job Description This individual will drive the strategic customer engagement development and operational management of the StarHub App, our primary digital service platform. This role is pivotal in aligning the Mobile Application’s focus on customer engagement coupled with intuitive user experience over the broader digital strategy. Key...


  • Singapur, Singapore Digital Turbine Full time

    Senior Publisher Sales Manager Singapore, SingaporeAPAC – Monetization & Exchange /Regular /RemoteAt Digital Turbine, we aim to enhance mobile advertising experiences for users, app publishers, and advertisers by intelligently connecting individuals across multiple devices. Our focus is on providing powerful ads and experiences that captivate consumers,...


  • Singapur, Singapore Media.Monks Full time

    The Opportunity We are looking for a Senior Data Engagement Manager to offer client support for our data team. As a Senior Data Engagement Manager you will own relationships with stakeholders and various client-side departments to oversee design, development, and utilisation of data for digital analytics platforms such as Google Analytics or Adobe...


  • Singapur, Singapore Spark Foundry Full time

    Job Description As a Digital Manager at our media agency, you will be at the forefront of client engagement, leading conversations and crafting comprehensive digital strategies that span from upper-funnel brand awareness to bottom-funnel lead generation. Your role will encompass overseeing strategy implementation and providing guidance to our planning...


  • Singapur, Singapore Spark Foundry Full time

    Job Description As a Digital Manager at our media agency, you will be at the forefront of client engagement, leading conversations and crafting comprehensive digital strategies that span from upper-funnel brand awareness to bottom-funnel lead generation. Your role will encompass overseeing strategy implementation and providing guidance to our planning...


  • Singapur, Singapore Spark Foundry Full time

    Job DescriptionAs a Digital Manager at our media agency, you will be at the forefront of client engagement, leading conversations and crafting comprehensive digital strategies that span from upper-funnel brand awareness to bottom-funnel lead generation. Your role will encompass overseeing strategy implementation and providing guidance to our planning team,...


  • Singapur, Singapore Media.Monks Full time

    The Opportunity We are looking for a Data Engagement Manager to offer domain expertise and client support for our SEA data team. As a Data Engagement Manager you will own relationships with stakeholders and various client-side departments to oversee design, development, and utilisation of data for various digital platforms such as Google Analytics or...


  • Singapur, Singapore Digital Turbine Full time

    Senior Publisher Sales Manager Singapore, SingaporeAPAC – Monetization & Exchange /Regular /RemoteAt Digital Turbine , we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers — intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with...


  • Singapur, Singapore Adelphi Digital Full time

    Senior Digital Marketing Administrator Singapore Adelphi Digital is looking for a highly organized marketing administrator to manage our marketing operations across the Asia-pacific. This is a one-of-a-kind opportunity where you’re going to help blaze the trail for our growth, plus your own. Duties and Responsibilities: Show...


  • Singapur, Singapore FairPrice Group Full time

    Job DescriptionPlatform Performance & Insights (Senior Specialist)About The TeamThe Platform Performance and Insights team aims to extract valuable insights from user behavior and digital interaction data to support FairPrice Omnichannel CoE in making data-driven business decisions.The team analyzes data from various sources such as Amplitude, Google...


  • Singapur, Singapore Nanyang Technological University Full time

    The Office of Information, Knowledge, and Library Services (OIKLS) invites applications for the position of Assistant Manager, Digital Technology and Analytics. The incumbent will manage and maintain the Library Services Platform and Discovery solutions used by NTU Library. The solutions form a core set of library software that enables students, researchers,...


  • Singapur, Singapore DBS Bank Full time

    Business Function Group Finance focuses on delivering top-notch standards in reporting, financial planning, and finance processes to provide valuable insights and analyses for making informed business decisions. Services include capital management, business planning, forecasting, and tax and accounting advisory. The bank is recognized as a Certified...


  • Singapur, Singapore PropertyGuru Group Full time

    Make A Real Difference at PropertyGuru.Real Aspirations. Real People. Real impact. PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 41 million property seekers to connect with more than 63,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 3.2 million...


  • Singapur, Singapore FairPrice Group Full time

    Job Description Platform Performance & Insights (Senior Specialist) About The Team The Platform Performance and Insights team is responsible for generating actionable insights from user-behavior & app/digital interaction data across all digital/omni channel touchpoints to support FairPrice Omnichannel CoE and enabling data-driven business...


  • Singapur, Singapore Informa PLC Full time

    Job Description We are seeking a dynamic and innovative Branding and Audience Engagement Manager to join our team for a new advanced tech B2B event in Hong Kong. The ideal candidate will have a strong background in digital marketing, branding, and content creation, with a passion for engaging diverse audiences and driving event success. Key...


  • Singapur, Singapore Informa PLC Full time

    Job Description We are seeking a dynamic and innovative Branding and Audience Engagement Manager to join our team for a new advanced tech B2B event in Hong Kong. The ideal candidate will have a strong background in digital marketing, branding, and content creation, with a passion for engaging diverse audiences and driving event success. Key...


  • Singapur, Singapore Careers@Gov Full time

    [What the role is] Reporting to the Community Architect Team, the candidate will be required to perform the following key tasks: [What you will be working on] 1) Partnership and Engagement • Partnership and Engagement Strategy (a) Connect partnership and engagement plans with policy intent (b) Situate partnership and engagement plans in...

  • Digital Marketing

    1 month ago


    Singapur, Singapore Teva Pharmaceuticals Full time

    The opportunityWe are seeking a dynamic hands-on Digital Marketing & Customer Engagement Specialist to join our team at Teva. In this individual contributor role, you will develop and execute digital business strategies to achieve our long-term goal of automated, targeted, and integrated multi-channel customer journeys for all Teva productsHow you’ll spend...


  • Singapur, Singapore PROPERTYGURU PTE LTD Full time

    Come join our community of builders, dreamers and doers; people who share the collective belief that every person - no matter what their circumstance - should have a place to call home. It's a bold dream and we need an emboldened team to make it happen. 1,500+ Gurus.31 Nationalities.One Great Place To Work. We're looking for hustlers, pragmatists and...


  • Singapur, Singapore PROPERTYGURU PTE LTD Full time

    Come join our community of builders, dreamers and doers; people who share the collective belief that every person - no matter what their circumstance - should have a place to call home. It's a bold dream and we need an emboldened team to make it happen. 1,500+ Gurus.31 Nationalities.One Great Place To Work. We're looking for hustlers, pragmatists and...