Executive / Senior Executive, Auto Finance Operations

3 weeks ago


Singapur, Singapore HL BANK Full time
Roles & Responsibilities

Responsible for post-approval documentation, disbursement, housekeeping of legal documents, UAT testing and

after-sales servicing (including handling of walk-in or call-in enquiries pertaining to Auto Finance and

Unsecured Loans).


JOB DESCRIPTION:

  • Responsible in daily processing and disbursement / account creation / Facility Approval / Month End
  • Reporting on AF/ Unsecured /BCB Products.
  • Ensure timely disbursement, financing terms and conditions / documentation are fully complied within guidelines and highlight cases with deviations.
  • Provide high standard of customer service quality and fast turnaround time to achieve customer satisfaction.
  • Pre-drawn down check and to ensure documents submitted by applicants/ dealers/ distributors are in order.
  • Ensure close monitoring and follow up on outstanding documents are received and Hire Purchase legal docs are send out to customers within the time frame.
  • Work closely with business units / dealers / distributors to develop SLA for various products & services,
  • Ensure Bank interest is lodged at the system before disbursement and all legal documents are promptly safe keep.
  • Ensure accuracy on disbursement and commission paid out.
  • Appoint to assist checker to ensure all pre-drawn down checks are promptly conduct by staff.
  • Printing of Hire Purchase Agreement/ Sorting and monitoring movement credit files/legal documents requested by other units.
  • Archiving legal documents / credit file to Iron Mountain & Crowns
  • Preparing Release Letter, Letter of offer and Board Resolution (if any).
  • Provide guidance and training to new disbursement Officers.
  • To carry out any other duties as directed by the Company Management.
  • Perform UAT testing and data clearing if require.

REQUIREMENTS

  • Degree or diploma holder
  • Prior experience on documentation and disbursement for Auto and retail loans preferred
  • Around 3 to 4 years of relevant experience in a Financial Institution or Motor trade industry
  • Strong analytical and problem solving skills
  • Good verbal and written communication skills
  • Proficient with Microsoft Office & Excel applications
  • Able to multi task and drive to outcomes with tight timelines
  • Independent and hardworking

Tell employers what skills you have

Crowns
UAT
Hire Purchase
Microsoft Office
Legal Documents
Aftersales
Archiving
Housekeeping
Tax
Loans
Budgeting
Customer Satisfaction
Customer Service

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