Enrichment Centre Manager
1 month ago
You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.
Job Requirements
- Diploma or degree in any discipline
- Min. 2 years' experience in the Writing Enrichment and English Tuition industry management experience preferred.
- Strong sales and customer relationship management skills.
- Excellent communication and interpersonal abilities.
- Demonstrated ability to lead and inspire a team to achieve common goals.
- Able to work independently to resolve problems.
- A passion for education and commitment to delivering outstanding service.
- Results-oriented mindset
- To lead and oversee the day-to-day sales and operations of an award wiinning enrichment centers.
As the Center Manager, you will be.
- Responsible for ensuring the center's success by delivering exceptional service, building strong customer relationships,
- Achieving sales targets and promoting operational excellence.
- Your passion for education and dedication to providing the best learning experience for the students will be the driving force behind your success in this role.
- You will lead your center's team to achieve the center's sales target.
Delivering Service Excellence:
- You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
- Building Customer Relationships: With your Customer Service team,
- You take the lead in building and managing strong relationships withcustomers, making sure that valuable customers are taken care of and have their needs met.
Delivering Operational Excellence:
- You are accountable for managing the facilities, resources and equipment in your center. You will also ensure that safety protocols are adhered to.
Leadership and team management:
- The center manager leads and fosters a positive work environment.
- You establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork.
- You set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.
Other Information
- 44hrs work per week. 5 days work week
- Work 4 weekdays: 12:30pm to 9:30pm and 1-weekend from: 8:30am to 6:30pm
- Based in North Woodlands, candidates need to be comfortable to be assigned to or travel to other centers based on operational needs.
- We offer a competitive salary package, Basic $5K with performance-based incentives, annual performance bonus and opportunities for professional growth and advancement.
Interested candidates kindly send in your resume, we regret only shortlisted candidates will be notified.
EA License No. 14C7092
EA Registration No. R1110882 (Lee Ming Er)
Tell employers what skills you have
Sales
Relationship Management Skills
Leadership
Able To Multitask
Operational Excellence
Customer Service Operations
Personnel Management
Customer Relationships
Tuition
Administration
Customer Relationship Management
Brand Equity
Public Speaking
Good Communication Skills
Team Management
Topnotch Customer Service
Customer Service
Business Development
Service Excellence
Able To Work Independently
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