Front Office Agent
4 weeks ago
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Tell employers what skills you have
Front Office
Microsoft Office
Concierge Services
Written English
Property Management
Currency
Quality Assurance
Leisure
Housekeeping
Property
Accounting
Cashiering
Customer Service
Audit
Service Delivery
Hospitality
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Singapur, Singapore Best Careers and Opportunities Full timeJOB LOCATION: SINGAPORE JOB TITLE: PRODUCTION AGENT - FRONT OFFICE INTEGRATION ANALYST (FOIA) Job Description Job roles: - As a Front Office Integration Analyst, you will play an important role in being on the frontline of the integration program which is a trusted partner for Front Office teams to ensure the seamless and effective client experience...
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Singapur, Singapore Best Careers and Opportunities Full timeJOB LOCATION: SINGAPORE JOB TITLE: PRODUCTION AGENT - FRONT OFFICE INTEGRATION ANALYST (FOIA) Job Description Job roles: - As a Front Office Integration Analyst, you will play an important role in being on the frontline of the integration program which is a trusted partner for Front Office teams to ensure the seamless and effective client experience...
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Guest Service Agent
1 month ago
Singapur, Singapore Marina Bay Sands Full timeSummary of Job Responsibilities Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. We strive to meet our guests' room preferences...
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Guest Service Agent
4 weeks ago
Singapur, Singapore Marina Bay Sands Full timeSummary of Job Responsibilities Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. We strive to meet our guests' room preferences...
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Guest Service Agent
1 month ago
Singapur, Singapore Marina Bay Sands Full timeSummary of Job Responsibilities Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. We strive to meet our guests' room preferences...
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Guest Service Agent
4 weeks ago
Singapur, Singapore Marina Bay Sands Full timeSummary of Job Responsibilities Front Office and Premium Services TMs provide check-in, check-out and meet and greet services to our hotel guests. These TMs attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests. We strive to meet our guests' room preferences...
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Front Office Manager
2 weeks ago
Singapur, Singapore Mandarin Oriental Hotel Full timeFront Office Manager Apply now Position: Front Office Manager (Full time #539119) Property / Office: Mandarin Oriental, Singapore Location: Singapore Responsibilities: Oversee Front Office Operations efficiently and with profitability, which includes overseeing Front Office, Guest Relations, Telecommunications, Business centre and Concierge ...
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Front Desk Agent
3 days ago
Singapur, Singapore AccorHotel Full timeJob DescriptionWhat do we expect from you?Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest...
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Front Office Manager
1 month ago
Singapur, Singapore Mandarin Oriental Hotel Full timeFront Office Manager Apply now Position: Front Office Manager (Full time #539119) Property / Office: Mandarin Oriental, Singapore Location: Singapore Responsibilities: Oversee Front Office Operations efficiently and with profitability, which includes overseeing Front Office, Guest Relations, Telecommunications, Business centre and...
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Front Office Manager
4 weeks ago
Singapur, Singapore Mandarin Oriental Hotel Full timeFront Office Manager Apply now Position: Front Office Manager (Full time #539119) Property / Office: Mandarin Oriental, Singapore Location: Singapore Responsibilities: Oversee Front Office Operations efficiently and with profitability, which includes overseeing Front Office, Guest Relations, Telecommunications, Business centre and...
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Front Desk Agent
3 weeks ago
Singapur, Singapore Accor Full timeCompany Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...
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Front Desk Officer
3 months ago
Singapur, Singapore PEAK360 Pte. Ltd Full timeThe Front Desk Officer at a gym serves as the first point of contact for members and potential members. They play a crucial role in creating a welcoming and friendly environment that encourages regular gym usage and member retention. Job Description: We are looking for a friendly, energetic, and highly-organized individual to join our team as a Gym...
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Front Office Executive
1 month ago
Singapur, Singapore CAPELLA HOTEL, SINGAPORE Full timeRoles & ResponsibilitiesPosition OverviewThe Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processesrl all payments according to established hotel requirements, answers calls at the front desk and alerting...
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Front Office Executive
2 weeks ago
Singapur, Singapore CAPELLA HOTEL, SINGAPORE Full timeRoles & ResponsibilitiesPosition OverviewThe Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processesrl all payments according to established hotel requirements, answers calls at the front desk and alerting...
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Murex Front Office Consultant
2 days ago
Singapur, Singapore Upskills Full timeUpskills provides expert financial software consulting to investment banks and leading financial institutions in Asia Pacific, Middle East and Europe. With a strong, Front to Back expertise in the cash and derivatives markets, coupled by an in-depth knowledge of financial markets technologies, we provide smart and efficient solutions.We are seeking a highly...
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Front Office Associate
4 weeks ago
Singapur, Singapore Ace Management Services Full time**Front Office Associate****Qualifications:**- Minimum ‘O’ levels or equivalent**Experience:**- At least 2 years in a similar role- Experience in hospitality, concierge, or customer service is preferred- Available to work evenings, weekends, and public holidays**Skills & Knowledge:**- Excellent communication and interpersonal skills- Strong...
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Assistant Front Office Manager
1 month ago
Singapur, Singapore Marriott International Full timeJOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...
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Assistant Front Office Manager
4 weeks ago
Singapur, Singapore Marriott International Full timeJOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...
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Murex Front Office Consultant
2 weeks ago
Singapur, Singapore Upskills Full timeUpskills is seeking a highly motivated Murex Consultant with good knowledge & experience in Murex front office to service our client, a top investment bank in Singapore:- Analyse business processes and functional requirements, perform gap analysis between existing and required solution to drive the delivery of relevant user requirements documentation.- Work...
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Murex Front Office Consultant
4 weeks ago
Singapur, Singapore Upskills Full timeUpskills is seeking a highly motivated Murex Consultant with good knowledge & experience in Murex front office to service our client, a top investment bank in Singapore: - Analyse business processes and functional requirements, perform gap analysis between existing and required solution to drive the delivery of relevant user requirements documentation.-...