Technical Support Supervisor

2 weeks ago


Singapore MANFIELD EMPLOYMENT SERVICES PTE LTD Full time

Job Description:

  • Supervise the Technical Support team to respond promptly to service and fault calls in accordance to SLA
  • Plan and organise the servicing and maintenance of the Division's products on-site to ensure satisfactory performance of the company's products and its timely execution in accordance to SLA
  • Plan the work schedule of the Technical Support team
  • Advise end-users and customer of potential problems and follow up on them
  • Interact with end-users and customers to understand the problems they face in using the company's products and feedback to the Technical Support team and/or supplier for resolution
  • Ensure proper inventory control and timely procurement of equipment spares
  • Assist in the proper installation, testing and commissioning, and smooth operation of the Division's product at customer's site

Other Details:

  • Contract role
  • Completion Bonus
  • East region
  • Monday to Friday (8:30am - 6pm)
  • OT payable

Apply Today

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to:

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

EA Personnel Name: Bernard EA Personnel No: R EA License No: 95C2823


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