Retail Sales Associate

4 weeks ago


Singapore STERRA TECH PTE. LTD. Full time

Basic Salary + Commission. Potential to hit more than $6000/monthOther Benefits include 16 days of Annual Leave, Birthday Leave, Medical insurance and more

Company OverviewWe invite you to join our team at , a homegrown brand dedicated to enhancing people's lives in their own homes.

Key Responsibilities:

  • Greet customers with a friendly and approachable demeanor.
  • Assist customers in finding products, providing information, and offering recommendations.
  • Address customer inquiries, concerns, and complaints in a professional and timely manner.
  • Prompt-following up with potential customers from online leads, via various communication channels.
  • Actively engage with customers to understand their preferences and needs.
  • Utilize product knowledge to recommend, cross-sell and upsell products and complementary products to enhance the customer's shopping experience.
  • Meet or exceed sales targets and contribute to the overall revenue goals of the store.
  • Stay informed about product features, specifications, and benefits.
  • Stay updated on promotions, discounts, and sales events to effectively communicate them to customers.
  • Ensure products are properly displayed and stocked on shelves.
  • Work collaboratively with team members to achieve store goals.
  • Communicate effectively with colleagues and management to address issues and share insights.
  • Collect customer feedback to pinpoint areas for improvement in products and sales processes, providing valuable insights to sales leaders for future enhancements.

Requirements:

  • Proven experience in achieving high sales track record
  • KPI Driven and hungry for growth
  • Resilient and Adapt well to fast changing environments
  • Great listening and communication skills
  • Tech Savvy - comfortable working with platforms such as Cloud (Google Drive), online advertisements, whatsapp, email etc
  • Willing to work on Public Holidays and Weekends

Schedule: 11am to 9pm (2 meal breaks), 5 days work weekRD are flexible.We're excited to work with you


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