Retail Sales Associate

3 weeks ago


Singapore ECCO SHOES SINGAPORE Full time

ECCO Shoes Singapore is looking for a result-driven Retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.

Duties include:

  • Providing excellent customer service
  • Responsible for attending to all customers and demonstrating effective selling skills and product knowledge
  • Able to do link sales and up-selling
  • Ensure that all sales data are updated
  • Advise and inform customers on usage of ECCO products
  • Able to establish customers' requirements using questioning techniques and listening skills
  • Able to make good recommendations of ECCO products to customers
  • Advice customers on maintenance and care of ECCO products (Leather care)
  • Recommend products based on customers' requirements
  • Recommend complementary and peripheral products - Shoe-care, leather goods, etc. (link-sell)
  • Ensure the team provide excellent customer service experience; to increase the overall service level and performance of the store
  • Attend to customers with types of after sales services
  • Ensure appropriate stock inventory management
  • Close sales to customers' satisfaction

Requirements:

  • Able to work retail hours and on weekends & public holidays
  • Preferred to have 2 years of retail or sales experience
  • Energetic, sociable, confident and result-oriented
  • Excellent communication and relationship building skills
  • Singapore citizens are welcome to apply

Compensation Entitlement Aside From Basic Salary:

  • Retail Sales Commission
  • Other Incentives
  • Other Allowances (depending on working locations)
  • Staff Discounts

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