Manager, Broadcast Support Engineering

7 days ago

Singapore Singtel Group Full time

At Singtel, we believe in the strength of a vibrant, diverse, and inclusive workforce where backgrounds, perspectives, and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive, and collaborative.

Join us and experience what it's like to be with an Employer of Choice. Together, let's create a brighter digital future for all. Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV, and Telephony) for our customers. We are committed to celebrating inclusion and diversity and are strong believers in upskilling and nurturing all individuals. Come join us today as we build Singtel's Networks of tomorrow, and Empower Every Generation to live, work, and play in new ways.

Make an Impact by:

  • Lead and supervise the Broadcast TechOps team, ensuring that all technical operations run smoothly.
  • Manages and supports three broadcast data centers onsite/remotely.
  • Service recovery of live services – headend, ingest, and playout.
  • Event management – Major events (EPL, FIFAWC, EURO, national significant broadcast event).
  • Ops excellence – IT Disaster Recovery Plan exercise, IMDA regulatory compliance, and Security audit compliance.
  • Managing live content/sports event acquisition via satellite, fiber, and IP delivery.
  • Work closely with the project, operations, and external parties in overseeing technical aspects of projects and system issue resolution.
  • Planning and implementing system upgrades to keep the broadcasting technology up to date. Perform system administration tasks such as system hardening, patch installation, and inventory.
  • Maintaining records and documentation related to equipment, maintenance, and technical procedures.
  • Developing and implementing disaster recovery and emergency response plans to ensure minimal downtime in case of technical failures.

Skills for Success:

  • Degree in Electronics or Computer Engineering.
  • 5 years' experience in the broadcasting/media industry. Preferably working as Support Engineer/Team Lead/Supervisor.
  • Operation and maintenance of various SDI and IP-based broadcast systems (e.g. audio/video processors; audio/video broadcast monitor; graphics; subtitling; video routers; video transcoding; and video compression/transport)
  • Experience in networking preferably CCNA certified.
  • To ensure 24/7 availability of the TechOps team, to cover shifts when required.

Rewards that Go Beyond

  • Hybrid work arrangements
  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities

Your Career Growth Starts Here.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

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