Client Management

4 weeks ago


Singapore ELITEZ PTE. LTD. Full time
:

Working Hours: Monday to Friday, 9am -6pm

Location: Boon Lay

Job Scope:

Inventory Management:

  • Coordinate closely with logistics for incoming shipment tracking.
  • Ensure inventory levels is within the contractual inventory holding target.
  • Prompt review & action on the obsolesces to minimize the non-working inventory.
  • Work closely with DC to monitor the excess storage charges and informed the affected Clients.
  • Provide timely and proper instruction to Material Management team for inventory transfer, write off, block action.

Client Management:

  • Base on business contract, identify key service areas and KPIs. Translate into monthly KPI report for Operation Meetings.
  • Align the KPI definition and targets with cross-functional team, namely CCC, DC, SCM, and Finance.
  • Responsible to consolidate and understand the KPI matrix, and reason for failure to meet the KPI, if any.
  • Conduct monthly operations review, or quarterly business review with key clients (including Operation stats, open issues, progress, etc.).
  • Liaises with Clients on their requirements & assist to resolve daily problems encountered.
  • Maintain high frequency of engagement with Clients to build effective and strong working relationships.
  • Work with other cross-functional departments like DC, CCC and finance to ensure clients' operational requirements are met.

Requirements:

  • Bachelor's degree in Supply Chain
  • Demonstrate basic understanding of clients' industry/business/products
  • Basic client management and communication skills

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA License: 16C8004 | Hailey YANG | Registration No: R1876431



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