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Field Service Engineer

4 months ago

Singapore ABB Full time
Field Service EngineerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
That's our story. Make it your story.
This is a position with global grade

14/15

This position reports to

Service Team Leader

Your role and responsibilities

Performing low to medium complex service tasks like installation, commissioning, maintenance, upgrades and retrofits,
repair, identifies technical problems and makes analysis through remote or on-site activities
Ensuring customer satisfaction by executing service work according to customer order and expectation
Creating and maintaining a good relationship with customers and understands their needs
Coordinating, preparing and ensuring that all materials, parts and equipment are available and at the appropriate quality
for service activities
Preparing all documents and reports to be signed by the customer representative. Reporting work done in a timely
manner and follows up when needed
Creating standards or job durations
Proactively identifying potential equipment failures and proactive corrective actions. Troubleshooting complex equipment
failure and makes recommendations to avoid repeating the problem in future

Qualifications for the role
  • Diploma or bachelor's degree in engineering
  • Require 2-5 years' experience in service business, marine and ports industry
  • Experience in service execution, and service business
  • Team working and high standard of HSE practices
  • Analytical, never gives up, knows to prioritize
Benefits
  • Life insurance
  • Flexible work practices
  • Accident insurance
  • Paid Parental leave (gender neutral)
  • Sick pay
More about us

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe. #MyABBStory