Changi Service Ambassador @Airport-Full-time/Performance Incentives/ Up to

1 month ago


Singapore P-SERV Full time

Are you passionate about delivering exceptional customer service in a vibrant, international setting? Do you thrive in dynamic environments where every day brings new challenges and opportunities? If so, Changi Airport is the place for youAs a Changi Service Ambassador at Changi Airport, you will play a pivotal role in shaping the travel experience for millions of passengers from around the globe.

Job Responsibilities:-Provide end-to-end customer service to all passengers and member of public-Attend to their enquiries, feedback, and offer solutions to cater to their needs-Approach and assist passengers with flight related enquiries, introduce and recommend facilities, retail and dining options-Respond to all enquiries from various channels (Calls, Emails, Chatbot and social media)-Respond to all incidents, medical and emergency cases on ground operations and escalate when necessary-Perform other ad-hoc duties as assigned

Job Requirements:- GCE "O" Level with minimum 1 year of customer service experience- Pro-active and comfortable performing interaction with passengers- Resourceful & effective in problem-solving- Able to commit rotating shifts

Additional Information:- Training and uniform provided- Transportation Provided- Salary up to $2300 (Including allowances)- 4 days work, 2 days off/ 530am to 330pm, 1am to 3pm (Transport provided)

Interested applicants, please email to or WhatsApp to 9xxxxxxx

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p- I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R

EA Personnel Name: Jasmine Tay



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