casino dealer

JOB SCOPEDeal games and provide excellent & friendly service to every guest, to help instill the perception in the minds of all guests & the public, that Sands is an establishment which exudes the highest standards of gaming entertainment in the worldDeal assigned games & assist the Pit Supervisor in tracking play & game observationGreet and acknowledge casino customers and provide friendly, excellent service to every guestConverse on a professional level in English with customers who approach the table areaDeal assigned games according to Sands rules & procedures.

Remain updated with changes as they occurProtect the integrity of games through observation and report any suspicious activitiesDemonstrate good chip work, float management, card placement, accurate payouts and other relevant dealing skillsKeep all information on player identities and gaming actions as confidentialDuring training period, assist other departments in non-SEL related marketing functions such as registration, handling patron's enquiries and ushering dutiesDuring training period, attend to guests upon their arrival at the Casino Entrances before the Security checks, handling their inquiries, managing the queues by directing the guests to the different designated queues, interacting with the guests during the wait to enhance the guest experience at the Casino EntranceProvide assistance to guests at the levy kiosksReport to Security any suspicious activities they observe

JOB REQUIREMENTSSimple knowledge of internet usage, Microsoft word or excel programRespond and handle customer demands in a fast paced environmentQuickly and accurately perform mathematical computations when determining winners and losers; collecting & paying out betsMemorize game rules & procedures, be committed to outstanding customer serviceExcellent customer relations, interpersonal and communication skillsShiftwork required

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