Customer Service Officer
4 weeks ago
Responsibilities:
- Receive and record all inquiries, including caller details and relevant information for follow-up by sales staff.
- Assist in creating proposals based on information provided by the Sales and Marketing team.
- Prepare invoices and monthly reports for billing purposes.
- Maintain filing system and SWM software for waste information management.
- Support Customer Service Manager in ensuring smooth daily operations.
- Assist Customer Service Manager and Sales Director with customer care, feedback, complaints, market intelligence, and marketing communications.
- Update customer database with current and potential customer information.
- Coordinate with various departments, such as logistics and operations, to meet customer requirements.
Requirements:
- Adaptability, problem-solving, and analytical skills.
- Good communication skills and pleasant personality.
Eric
Reg No. R
One Vogue Pte Ltd
EA License: 19C9629
Summary of role requirements:- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,800 - $3,000 per month
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