Customer Service Officer

4 weeks ago


Bukit Merah, Singapore One Vogue Pte Ltd Full time

Responsibilities:

  • Receive and record all inquiries, including caller details and relevant information for follow-up by sales staff.
  • Assist in creating proposals based on information provided by the Sales and Marketing team.
  • Prepare invoices and monthly reports for billing purposes.
  • Maintain filing system and SWM software for waste information management.
  • Support Customer Service Manager in ensuring smooth daily operations.
  • Assist Customer Service Manager and Sales Director with customer care, feedback, complaints, market intelligence, and marketing communications.
  • Update customer database with current and potential customer information.
  • Coordinate with various departments, such as logistics and operations, to meet customer requirements.

Requirements:

  • Adaptability, problem-solving, and analytical skills.
  • Good communication skills and pleasant personality.

Eric

Reg No. R24120864

One Vogue Pte Ltd

EA License: 19C9629


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,800 - $3,000 per month


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