Senior / Customer service officer (Promenade / Career Prospect/ UP$2800 + AWS +

2 months ago


Singapore MCI CAREER SERVICES PTE LTD Full time

Location: Promenade MRTWorking Days: 5 days' workweek, inclusive of weekend.Working Time: 9.30am -7pm / 12.30pm - 10pm

Responsibilities:

  • Manning of the officer tower reception counters or retail mall information counters
  • Assist and support shoppers' needs and requests at the customer service counter.
  • Ensure all CX related reports are accurately recorded – inventory, redemption. transactions, shift reports, lost & found, enquiries log.
  • Respond to Live Chat and online enquiries, including feedback related to general. enquiries and Suntec+ points accreditation
  • Engage shoppers during counter visits on the Suntec+ loyalty program.
  • Assist with tenant liaison.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you donot possess the above experience, your application will still be considered on individual merits, and you may becontacted for other opportunities.

Please WhatsApp me @ WA only / SMS NOT ENTERTAINED**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Joseph Song Zhi XuanRegistration Number: R EA License No: 06C2859



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