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Clinic Consultant

2 months ago

Singapore ORIENTAL REMEDIES GROUP Full time

Job Responsibilities

  • Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
  • Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
  • Connect with patients, follow-up, monitor and continuously access patients' treatments throughout their recovery process to help them achieve the desired results.
  • Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
  • Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
  • Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
  • Educate patients about the clinic's products and services effectively.
  • Perform the packaging and labeling activities of medications.
  • Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
  • Achieve monthly personal and company sales targets without hard selling.
  • Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
  • Perform any other ad hoc duties as assigned from time to time.

Job Requirements

  • Candidates with no prior experience are welcome to apply (training will be provided)
  • Preferably 2 years sales experience in the retail/healthcare/clinic/massage and spa settings
  • Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/CIBTAC/WSQ/ITEC are a plus
  • Possess great passion and interest in TCM/healthcare industry
  • Able to adapt quickly to situations and comfortable working in a fast-paced environment
  • Customer-focused, self-motivated, sales and service-oriented
  • Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude
  • Good team player with excellent interpersonal and communication skills

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