Senior Manager, Platform Program Management

1 week ago


Singapore Singtel Group Full time

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it's like to be with an Employer of Choice*. Together, let's create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Make an Impact by:

Platform Management:

  • Oversee the end-to-end management of platforms, ensuring seamless operations and continuous improvement.
  • Supervise the development and maintenance of customer front-end portals, orchestration engines, backend delivery systems, and billing engines.

Stakeholder Collaboration:

  • Collaborate with product managers to devise compelling business cases for development initiatives, assessing financial justifications.
  • Evaluate and strengthen business cases to justify costs and ensure optimal return on investment.
  • Work closely with network and IT teams to explore and implement integrations with key BSS/OSS systems.

API Ecosystem Development:

  • Identify and evaluate potential business partners to establish an API ecosystem.
  • Facilitate the creation of Telco or TMF APIs for co-creating new products and platform services with partners.

Financial Analysis:

  • Conduct financial analysis to assess the viability and profitability of platform development initiatives.
  • Develop financial models to support decision-making and optimize resource allocation.
  • Collaborate with finance teams to align financial objectives with overall business strategy.

Success Outcome Metrics:

  • Track and measure success based on the number of APIs developed for the company.
  • Monitor the creation of new products and services resulting from the API ecosystem.
  • Establish and foster a vibrant ecosystem of partners.
  • Ensure close alignment and integration with Networks and IT departments.

Skills for Success:

  • Bachelor's degree in a relevant field (e.g. Computer Science, Information Technology, Business Management).
  • Proven track record in program management, with at least 5 years of experience in overseeing complex platform initiatives.
  • Strong financial acumen and experience in assessing and strengthening business cases.
  • Proficient in Microsoft Office/ O365, especially Power point and Excel.
  • Strong understanding of API development, orchestration, and platform management.
  • Demonstrated ability to create and critically assess compelling business cases for development projects.
  • Experience in managing budgets and financial aspects of programs.
  • Excellent communication and interpersonal skills for effective collaboration with product managers, network, IT, and business partners.
  • Proven ability to think strategically and align program goals with broader organizational objectives.
  • Track record of delivering successful outcomes, such as the creation of APIs, new products, and thriving partner ecosystems.
  • Experience leading cross-functional teams, fostering a collaborative and innovative work environment.
  • Ability to thrive in a dynamic and fast-paced environment, adapting to changes and driving initiatives forward.

Rewards that Go Beyond

  • Full suite of health and wellness benefits.
  • Ongoing training and development programs.
  • Internal mobility opportunities.

Your Career Growth Starts Here. Apply Now

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.



  • Singapore Singtel Group Full time

    At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...


  • Singapore Airwallex Full time

    Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world's most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.Established in 2015 in...


  • Singapore Singtel Full time

    Senior CPaaS Program Manager:Date:20 Nov 2023Location: Singapore, SingaporeCompany:Singtel Group At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forwardthinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and...


  • Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

    Be a part of something BIG!The candidate will be supporting & managing CPaaS and new Telco APIs business.CPaaS (Communications Platform as a Service) Program ManagerMake an Impact by: SPOC for Group Networks to manage and co-ordinate projects within network domains to support Group Enterprise (GE) CPaaS platform. Engagement with Business Products (primarily...


  • Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

    Be a part of something BIGThe candidate will be supporting & managing CPaaS and new Telco APIs business.CPaaS (Communications Platform as a Service) Program ManagerMake an Impact by:SPOC for Group Networks to manage and co-ordinate projects within network domains to support Group Enterprise (GE) CPaaS platform.Engagement with Business Products (primarily GE)...


  • Singapore ExpressVPN Full time

    About this role:Do you thrive in a fast-paced, tech-driven environment where projects are constantly evolving? Can you handle the unexpected with ease? Then, we'd like to meet youOur program managers are proactive, highly motivated, organized, and make a meaningful impact across our business. As our company continues to expand, there is an ever-growing need...


  • Singapore The Cigna Group Full time

    The job profile for this position is Strategic Planning Senior Manager, which is a Band 4 Management Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...


  • Singapore The Cigna Group Full time

    The job profile for this position is Strategic Planning Senior Manager, which is a Band 4 Management Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...


  • Singapore BASF SE Full time

    Objectives:We are the global in-house management consultancy for BASF. Our focus is on strategic projects, which drive effective business growth and transformation. The areas covered here range from growth, organizational development and efficiency projects to acquisition and divestment. We have a strong team spirit and actively promote career development...

  • program manager

    2 months ago


    Singapore Atos Full time

    PROGRAM MANAGER Roles & Responsiblities: Senior Level Data Center program Director / Manager is responsible to plan, lead and manage the successful delivery of Data Center Transformation and Migration activities. This senior resource needs to be comfortable with governing disruptive technologies, managing multiple vendors, contractors and technology...


  • Singapore BASF SE Full time

    Objectives:We are the global in-house management consultancy for BASF. Our focus is on strategic projects, which drive effective business growth and transformation. The areas covered here range from growth, organizational development and efficiency projects to acquisition and divestment. We have a strong team spirit and actively promote career development...

  • Program Manager

    2 weeks ago


    Central Singapore Abbott Laboratories Full time

    Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology._ MAIN PURPOSE OF ROLES_ Manage execution of project in accordance with organization's project management methodology. Develop, prioritize, and submit project plans,...


  • Singapore The Cigna Group Full time

    The job profile for this position is Strategic Planning Senior Manager, which is a Band 4 Management Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...


  • Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

    Roles & ResponsibilitiesBe a part of something BIGThe candidate will be supporting & managing CPaaS and new Telco APIs business.CPaaS (Communications Platform as a Service) Program ManagerMake an Impact by: SPOC for Group Networks to manage and co-ordinate projects within network domains to support Group Enterprise (GE) CPaaS platform. Engagement with...


  • Singapore Cigna Full time

    Reporting to the CEO of Singapore, based in Singapore. The key focus of the Strategic Program, Senior Manager is to oversee the planning, execution and implementation of complex and large-scale strategic initiatives, where s/he will provide recommendations and advices to top management on significant Program Management matters, often requiring coordination...

  • Program Manager

    2 weeks ago


    Singapore CAPGEMINI SINGAPORE PTE. LTD. Full time

    Job Title: Senior Program Manager at a Leading Financial InstitutionCompany: ConfidentialRoles & ResponsibilitiesExtensive experience in managing large change initiatives, particularly in the banking domain, with a focus on corporate credit.Develop program assessment protocols for evaluation and improvement.Led multifunctional teams, collaborating with...


  • Singapore Singtel Group Full time

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce...


  • Singapore MICROSOFT OPERATIONS PTE LTD Full time

    Roles & ResponsibilitiesOverviewCloud Operations + Innovation (CO+I) is the team behind one of the world's largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft's "Cloud First" mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and...

  • Program Manager

    2 weeks ago


    Singapore Peoplebank Full time

    Client: Tech Company15 Months ContractResponsibilities: Formulate, organize and monitor interconnected projects Decide on suitable strategies and objectives Coordinate crossproject activities Lead and evaluate project managers and other staff Develop and control deadlines, budgets and activities Assume responsibility for the program's people and vendors...


  • Singapore TOSS-EX PTE. LTD. Full time

    Key Responsibilities and Key performance indicators Portfolio & Program Management: Develop and execute a comprehensive ServiceNow portfolio and program strategy aligned with business goals. Identify and prioritize ServiceNow initiatives based on business needs and ROI potential. Manage the ServiceNow portfolio budget and resources effectively. Track and...