Senior Cpaas Program Manager

1 week ago

Singapore Singtel Full time

Senior CPaaS Program Manager:

Date:20 Nov 2023

Location:
Singapore, Singapore

Company:
Singtel Group

  • At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forwardthinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all._

Be a part of something BIG
CPaaS (Communications Platform as a Service) Program Manager

Make an Impact by:

  • SPOC for Group Networks to manage and coordinate projects within network domains to support Group Enterprise (GE) CPaaS platform.
  • Engagement with Business Products (primarily GE) for usecase, fronting Networks Core, VASes & Digital Platform systems.
  • Formulate, organise, coordinate and monitor across interconnected projects.
  • Develop and control deadlines, project milestones and activities.
  • Resolve / Escalate to address projects' issues that affects the program deliverables.
  • Support in usecase solutioning between GE and Networks teams and Vendors, with support from respective Network domain Planners.
  • Manage and track implementation milestones and progress for systems within Networks to support CPaaS.
  • Regular updates to Management on projects status.
  • To carry out any other duties as assigned by supervisors.

Skills for Success:

  • Degree in Engineering majoring in Computer Science, IP networking or telecommunications/mobile communications.
  • Strong knowledge and understanding of project/program management techniques and methods.
  • Outstanding leadership, organizational and problemsolving skills.
  • Good working knowledge of telecommunications technologies, including 4G, 5G and NFVI. Knowledge of emerging technologies such as Open Gateway APIs, NaaS and associations such as TM Forum, GSMA, etc is an advantage.
  • Good working technical knowledge of computer networking, including knowledge of hardware, protocols, and internet standards.
  • Excellent communication skills in both verbal and written English.
  • Good understanding of legal contracts.
  • Good financial knowledge of project procurement, including capital and operational expenditures.
  • Good interpersonal skills and able to be both a leader and a team player across different groups and levels

Rewards that Go Beyond:

  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities
**We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

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