Patient Service Associate – Healthcare

3 days ago


Singapore CERTIS GROUP Full time

Your Compassion, Our Mission: Join as a Patient Service Associate

Are you passionate about making a difference in healthcare? Do you have a heart that cares and hands that heal? We're looking for a Patient Service Associate who can be the bridge between patients and exceptional customer service.

Key Responsibilities
•Perform financial counselling (provide estimated bill size) for patients
•Registration of patients
•Manage general enquiries at the counter and answer phone calls
•Collect payment and reconcile daily counter collections
•Act as 'Service Ambassadors' at the patient waiting area in each OA to handle enquiries from patients as well as perform immediate service recovery
•To perform other duties as and when assigned

Other Information
• Working Hours: Rotating Shift (Morning , Afternoon: , Night: No Fixed Shift
• Location: Novena
• Salary: Gross Up to $2,700

Requirements
• Min. O level
• Able to work Rotating shifts
• Customer service oriented and good interpersonal skills
• Able to work in a hospital environment

We regret only shortlisted candidates will be notified, thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit



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