Full-Time Customer Service @ Museums
2 months ago
The Opportunity
- 9:30am to 7:30pm daily (varies for different locations, might have extended hours till 9pm)
- 5 days/week (Including weekends & PH)
- Located mainly in Central, near Cityhall
- Gross up to $2,100
The Job
- Front counter duties: admissions, event fees, membership, merchandise sales
- Warmly greet and assist visitors in person, on phone, and via email
- Promote exhibitions and tours
- Manage daily takings and replenish collateral
- Oversee cash and cheque collections by security agency
- Assist with wayfinding and guide on audio/mobile device usage
- Coordinate group visits and conduct inspections
- Manage merchandise sales
- Proactively collect visitor feedback and compile reports
- Handle administrative tasks: guided tour registrations, inquiries
- Manage email, phone inquiries, and group visit bookings
The Requirements
- Strong interpersonal skills, preferably bilingual
- Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
- Experience in handling various payment modes
- Flexible in customer interactions in a front-facing role
- Willingness to work on weekends and public holidays
Next Step
- Please fill in the application form:
- Then WhatsApp your resume with code 'FJFTNHB' to (Ziqing)
EA License No: 91C2918EA Personnel No: R EA Personnel Name: Wong Zhi Cheng
*Please note that only shortlisted applicants will be notified
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