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Deputy Store Manager
3 months ago
Job Responsibilities
Sales and profitability
- Drive assigned area/stores sales and profitability, proactively analyze the performance monitoring of business metrics such as sales, average purchase, productivity, etc
- Propose and implement in-store strategy and improvement actions required, and lead team to achieve monthly sales target.
Operation standards
- Ensure that store administration duties are completed under Goelia;s business operation compliance standards
- Arrange in-store display according to company standards
- Ensure store compliance with health and safety regulations.
- Ensure exemplary customer service standards are achieved and maintained by sales associates
Team management
- Ensure the development of staff potential by leading team trainings and motivating the team
- Ensure a healthy staff retention rate by managing team members performance, work schedules and turnover
Job Requirements
- Minimum 3 years of retail and proven track record or relevant experience in similar position managing a sales team
- Ability to lead, train, develop and motivate team members
- Ability to collect, assemble and analyze data and KPIs
- Energetic, highly committed, and with passion for exceeding client expectations.
- Excellent communication, client service and problem-solving skills
- Understanding on fashion trends, strong business acumen, and knowledge on dress collocation
- Flexible availability to work throughout the week, weekends, and public holidays
- Fluent in Chinese is a plus
Address:Jewel Changi airport, 78 Airport Boulevard #B1-291 Singapore 819666