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Customer Service Coordinator

4 weeks ago

Singapore Singapore SG Johnson Controls International Full time

Who we are

Build your best future with the Johnson Controls team.

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away

What you will do:

Tracks and provides direct support for parts withdrawals and purchasing activities. Coordinates with stakeholders & Accounts Receivables team to uplift credit block status to avoid job delays and slippage of financial commitment. Coordinates for creation and maintenance of master records. Provides general administrative tasks and day-to-day support in the service operational areas.

 

How you will do it:

  • Ability to handle purchasing activities and parts requirements
  • Process goods receipting for non-inventory purchases upon complete documentation
  • Liaising with stakeholders and AR team to uplift credit block status to facilitate timely job execution to deliver financial commitment
  • Coordinates for creation and maintenance of master records, i.e. customer, vendor, material, installed base
  • Administering the generic mailbox for incoming/ outgoing communications
  • Provides general administrative tasks
  • Provides day-to-day support in the service operational areas
  • Ability to manage and handle time sheet correction.

What we look for:

  • NITEC/Diploma holder/any tertiary education with minimum 1 year order processing background
  • Willing to learn new things with good attitude.
  • Entry level candidates are welcome to apply

What we offer:

  • Competitive salary
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package
  • On the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

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