Customer Service Coordinator

1 week ago


Singapore RECRUITPEDIA PTE. LTD. Full time
**Our client is a Global MNC company in the Supply Chain industry. Due to their current expansion plan, they are looking for a Customer Service Coordinator to join their Sales team, in hopes of developing the current high performing team. They are located in the East - easily accessible.

Responsibilities:

  • Handle the receiving/processing of company's account orders and inquiries promptly, providing excellent customer service
  • Maintain the necessary updated records and pricing document
  • Handle the company's online orders, as well as adjustments on online item pricing
  • Identify suitable suppliers to fulfil the company's spot buy requirements
  • Coordinate with external logistics vendors on the necessary matters while optimizing costs
  • Update/Maintain customer order information in the company's system
  • Generate reports for the various company stakeholders when tasked
  • Ensure the timely processing of company's billings to facilitate smooth accounts receivable All other adhoc duties as assigned

Requirements:

  • Minimum Diploma in any relevant field of studies
  • Minimum 3 years of relevant Customer Service/Order Processing experience
  • Experienced/Knowledgeable in SAP or ERP system
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