Specialist (Lab Support, Investigation)

2 weeks ago

Singapore West Pharmaceutical Services Full time

Requisition ID:
Date: Jul 27, 2023- Location: Singapore, Singapore, SG- Department: Laboratory- Description:

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century.

Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2.

Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun.

A name started our story. How will yours help write our future?

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development.

Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary:


In this role you will be responsible for performing laboratory investigations & evaluation activities in Singapore and support with global investigation requests when required.

This position will collaborate closely with the Global Laboratory Project Manager.

Essential Duties and Responsibilities:

  • Responsible to conduct internal & external laboratoryrelated investigations independently for Singapore.
  • Collaborate with the global laboratory project team to increase the investigation capabilities and efficiencies within the West network.
  • Collaborate with other departments (Production, Quality etc.) to perform A3 as part of the investigation resolution.
  • To collaborate with metrology team and customerfacing/QA teams to ensure compliance with Quality and applicable regulations of the laboratory are current.
  • Engage external laboratories & other West site to evaluate the current technologies for certain investigation and prepare the necessary documentation to qualify the external laboratories.
  • Support global laboratory investigations when required.
  • Support laboratory to resolve OOS, deviations and/or nonconformances, in a timely manner.
  • Design hypothesis testing methodologies for complex issues to support with the investigations.
  • Prepare technical reports and investigation summaries.
  • To execute any other duties as assigned by the laboratory supervisor.
  • Ensure compliance to current Good Manufacturing Practices (cGMP), Good Documentation Practices (GDP) and Good Laboratory Practices (GLP).
  • To support and contribute actively in Lean Sigma programs and activities towards delivery of the set target
  • Be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Be aware of his/her special responsibility towards health and safety in accordance with the company's safety policy at all times
  • Be aware of his/her special responsibility for quality and conducts his/her activities in accordance with the Company quality policy at all times

Basic Qualifications:

  • Bachelor's degree in Chemistry or related science
  • Advanced Diploma in Chemical Process Technology / Polymer Chemistry / Analytical Chemistry with minimum of 3 years relevant laboratory experience

Preferred Knowledge, Skills and Abilities:

  • Good communication skills; able to communicate effectively in both written and verbal manner.
  • Good computer skills.
  • Possess good interpersonal skills and ability to work as a team.
  • Good understanding and awareness of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target.
  • Have good knowledge of the various laboratory testing, instrumentation & GMP methodologies.
  • Have a good knowledge of A3 investigation methodologies.

Travel Requirements:

  • N/A

Physical & Mental Requirements:

  • N/A

Competencies/Authorities
- cGMP

  • GDP

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