Product Policy Manager, Trust

2 weeks ago

Singapore TikTok Full time
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe.

We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.


It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.


Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.


The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our Users and Content Creators to enjoy and express themselves.


Responsibilities:

What will I be doing?

  • You will organize and articulate ambiguous and complex ideas or issues into clear documentation and analysis
  • You will craft and implement content policies for the Thailand and Laos markets with local insights which are in line with global Trust and Safety policies
  • You'll act as an escalation point of contact for Thailand and Laos, align with all stakeholders and respond to emergency content safetyrelated cases

Qualifications:

Requirement
What should I bring with me?
Mandatory Qualification

  • Experience in policy, policy enforcement, or public policy, specifically in technology/social media/content
  • You are interested in eliminating user exposure to harmful content and eliminating risk while balancing the freedom of creative expression
  • You have high fluency in English, superior oral and written communication skills, & deep familiarity with the Thailand and Laos markets.
Preferred Qualification

  • Laotian language proficiency would be a plus
  • Understanding of broader region including Cambodia and Myanmar would be a plus
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

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