Associate Executive, Clinical Service

3 weeks ago


Singapore SingHealth Group Full time
National Dental Centre of Singapore Pte

Ltd
Associate Executive, Clinical Service:


  • Job Category: Administration
  • Posting Date: 18 Jan 2024
    Responsibilities:Rightsiting duties
  • Provide assistance to clinicians in explaining the available options for followup at primary care
  • Address discharged patients queries regarding their followup care in primary care
  • Counsel and motivate patients in following up their care in primary care
  • Ensure a smooth transition from NDCS to primary care for discharged patients
  • Track patients' appointments at GDP
  • Followup on clinical records of patients rightsited to CaPP GDP
  • Update patient records and maintain the upkeep of the database for the rightsited patients
  • Maintain good working relationships with public and counterparts in all relevant SingHealth departments and institutions
  • Gather feedback and conduct patient satisfaction surveys
  • Ensure that the rightsiting station is always tidy, organised and wellsupplied with the necessary documents and equipment needed for rightsiting counselling and administration
  • Any other adhoc projects as instructed by supervisor

Requirements:

  • Prior experience in healthcare/customer service will be an added advantage.
  • Possess good EQ and AQ
  • Excellent interpersonal skills
  • Equipped with basic computer skills in MS Word, Excel, and PowerPoint.
  • Good verbal and written communications skills
  • Able to work independently


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