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Senior Network/system Engineer and Support Lead
4 months ago
fresh fruit bunches (FFB), crude palm oil (CPO), palm kernels (PK), crude palm kernel oil (CPKO), as well as natural rubber, tea, bananas, flowers and foliage.
The subsidiaries in Indonesia, Papua New Guinea and Ivory Coast employ more than 21,000 people.Role
- Work with vendors and local IT representatives in performing daytoday operational functions in support of the Microsoft 365 environment, as well as system administration duties in a hybrid cloud environment (Hyper-V/VMware virtualization, Microsoft Windows server, Microsoft Azure Cloud, and Microsoft SQL).
- Ensure optimal system performance, security, and availability. This includes monitoring systems for potential bottlenecks, identifying and implementing solutions, performing system patching, and ensuring data backups for both onpremise and cloud systems. Support IT initiatives, which include assisting with Vulnerability Assessment & Penetration Testing (VAPT) and IT audit exercises, participating in the planning and execution of annual IT DR drills, and providing escalation support as needed.
Responsibilities
- Provide technical leadership to the IT Operations team (vendor and local IT) to support system operations, Microsoft O365, networking, servers, change management, configuration management, user support, IT security, database administration, and Microwave communications.
- Support the Infrastructure Lead on the enterprise LAN/WAN, IP Telephony, Routing, Wireless Backhaul, Data Centre Networking Technology, Cambium Networks (cnMaestro), and Network Management Systems (NMS) covering fault, configuration, performance, and capacity management environments and lead the design, plans, and implementations of related projects.
- Manages and performs expertlevel network maintenance, upgrades, and configurations. Identifies, diagnoses, and resolves expertlevel network problems.
- Good knowledge of Security Management (Cisco, Juniper, Fortinet, Checkpoint, Palo Alto, VMWare NSX, etc)
- Work with the Infra team to evaluate new and prospective network technologies. Be proactive member in the design and selection of future platforms, addressing crosstechnology and crossplatform issues.
- Execute Business Continuity Planning and Disaster Recovery Planning.
- Roadmap network system and advise process improvements.
- Oversee the user account management and development and deployment of patches.
- Oversee installs, configuration, upgrades, administration, monitoring, maintenance, and security for the agency file and database servers. Ensure that the server uptime is meeting the metrics.
- Identify security risks and coordinate their remediation.
- Manage responses to security incidents.
- Provide practical security bestpractice guidance to agencywide networking initiatives.
- Monitors and enforces security procedures.
- Analyze the impact of existing or proposed projects on the enterprise infrastructure to ensure that projects do not compromise the security of the infrastructure or security policies.
- Manages group's expectations and ensures prompt and complete service.
Requirements:
- At least
10 years of experience as an Architect with multidisciplinary technical skills in
Virtualization's hypervisors, systems & storage, Backup, Network, DB, O365 and Hyperconverged
- Expert knowledge of Load Balancing platforms
- F5 or AVI /
VMWare/Nutanix - MUST
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5+ years of experience in Azure cloud engagement.
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7+ years of Network Virtualization with VSAT Broadband experience.
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3+ years of experience with Cambium Networks (Wireless Backhaul), Microwave links communication.
- Good knowledge of Certificates, DNS, DHCP, Authentication, and Authorisation.
- Experience with
Cisco routing/switching equipment and routing technology and protocols. - General experience with security technologies, such as
firewalls, intrusion detection, threat mitigation
- At least one relevant professional certification, such as the CCNP, CCIP, or CCIE.
- Vulnerability management experience.
- Compliance or audit experience
- Process automation experience.
- Budget planning and/or cost estimation experience.
Preferred
- Understanding current networking trends, including SDN for Datacentre and SDWAN for WAN.
- Wellorganized team player.
- Advanced analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical and documentation skills. Affinity with Asian, African and Australian business interaction is a plus.
Lines of communication
- The Senior Network, System Engineer and Support Lead reports to the CIO.
- Maintain frequent communication with colleagues within the group. Close interaction with all different business lines within the group.
