Senior Network Service Provider Engineer

2 weeks ago


Singapore KDDI ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

Responsibilties:

  • Work with members in Japan HQ or customers to explain our network service service's capability and specification, define the scope of work and provide estimates to sales
  • Work with sales / sales assistant team in Singapore and APAC region to help proposing and promoting our network solution both in English and Japanese
  • Propose continuous improvement initiatives with recommendation to strengthen our service quality, delivery process, and service lineups
  • Manage revenue and optimise running cost to increase profitability of the service
  • Stay updated and evaluate new technologies and methods for practicality and promote applying industry best practices
  • Manage service delivery once order received, provision by configuring service devices, test and hand over
  • Work as second tier support engineer resolve network issues, leveraging knowledge of routing, switching, network protocols, and security technologies
  • Maximize network performance by monitoring performance, scheduling upgrades of devices, firmware and OS

Requirements:

  • Business level English / Japanese both written and spoken
  • At least 3 years of hands on experience as network engineer (CCNA and above) for enterprise network or service provider network implementation and operation
  • Technical proficiency in network infrastructure, including LAN, WAN / SD-WAN / SASE
  • Excellent communciation and collaboration skills to effectively work with cross-functional teams and stakeholders
  • Experience in the use of network monitoring tools

Added Advatage:

  • Experience in working in network service providers or telecom service providers
  • Experience in connectivity and enterprise network infrastructure design, implementation and support
  • Experience in Windows servers, AWS, Azure cloud
  • Experience in working with local Telecom providers, and has knowledge of their service.
  • Knowledge of data center network and layer-1 infrastructure
  • Vendor management skills to ensure the timely service delivery and service quality
  • Experience in business development, planning, revenue and cost management
Tell employers what skills you have

Vendor Management Skills
Azure
Hardware
CCNA
Data Center
AWS
Cost Management
LAN/WAN
Routing
Estimates
Telecommunication
Firmware
Windows
Network Infrastructure
Business Development
Scheduling
WAN
LAN-WAN
Japanese
Service Delivery

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