supervisor

2 weeks ago


Singapore TIAN WAI TIAN FISH HEAD STEAMBOAT (1983) PTE. LTD. Full time
Roles & Responsibilities

Job Description:

We are seeking a dedicated and experienced central kitchen Supervisor to join our team and oversee the operations of our kitchen. The successful candidate will be responsible for managing day-to-day food operations, ensuring compliance with health and safety regulations, and delivering exceptional customer service. Additionally, they will play a crucial role in driving revenue, increasing customer loyalty, and creating a memorable guest experience.

Responsibilities:

1) Manage the daily operations of the central kitchen and oversee the operation of 5 outlets supplies.

2) Develop and maintain standard operating procedures (SOPs) for F&B operations.

3)Ensure SFA and NEA rules and regulations are met and achieve inclusive of cleanliness and work safety in food preparation and service areas.

4)Follows though opening and closing duties. Maintain safety requirements in the kitchen.

5)At the end of the shift, delivers all checks and reports.

6) Participate in weekly schedule planning and daily team floor plans.

7)Trains and provide on-going communication to staff and deliver good service to customers & also to handles customers feedback promptly. Ensuring that all employees are aware of any upcoming events or promotions.

8)To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

11)Collaborate with chefs and F&B staff to develop new menu items.

12)Develop relationships with suppliers (current main suppliers all remain) only negotiate new contracts if we need extra new items like packaging etc.

Qualifications:

· Strong leadership and communication skills, with the ability to motivate and develop a team

· Excellent organizational and time-management skills, with the ability to multitask and prioritize effectively in a fast-paced environment

· Strong customer service skills, with a passion for delivering exceptional experiences to customers

· Knowledge of health and safety regulations and compliance requirements in the restaurant industry

· Must be able to work on Weekends and PH

· Have Class 3 vehicle licence will be an advantage

· Must possess Food Safety & Hygiene Certificate.

· No smoking

Tell employers what skills you have

Customer Service Skills
Negotiation
Ability to Multitask
Leadership
Food Safety
Customer Loyalty
Inventory
Floor Plans
Exceptional Customer Service
Compliance
Packaging
Communication Skills
Timekeeping
Ability To Learn
Able To Work Independently
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