Senior Customer Service Engineer

3 weeks ago


Downtown Core, Singapore TechSearch Pte Ltd Full time
Employment Type

Permanent:

Location

West:

Salary

Hourly:

Senior Customer Service Engineer - Project Tender:

  • Handle customer inquiry/ tender for products and services
  • Process quotation and sales order on day to day basis
  • Do follow up with customer and update them on the progress
  • To manage customer feedback and maintain relationship with the customers
  • To act as a central point of contact for the customer on assigned orders/jobs and take a proactive approach to customer liaison
  • To facilitate with various department in resolving customers' complaints and operational issues to achieve customers' satisfaction
  • Handle documents like preparing of presentation material, product information
  • To make sure customer is satisfied with us
  • In addition to these duties/ responsibilities employee is required to carry out such duties as may reasonably be required

Key Requirements:

  • Diploma/ Degree in Engineering related discipline with 2 years of tender/ tender sales experience


Strong computer knowledge
  • MS office, ERP systems
  • Strong interpersonal and communication skills


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