Sales Support Executive

1 week ago


Singapore CRANE WORLDWIDE LOGISTICS (S) PTE. LTD. Full time

JOB DESCRIPTIONS
The incumbent will be working as a Sales Support Executive.

S/he must be providing a pro-active and comprehensive service to both Internal and External customers in all aspects on import and export freight forwarding services provided by the Company.


ROLES AND RESPONSIBILITIES

  • Receive requests to execute shipments and follow up with local / overseas product teams to make bookings.
  • To conduct follow up on the shipment status to be able to update the clients accordingly.
  • Obtain rates from Crane offices / vendors and prepare costing sheet and quotations.
  • Manage and grow business with our House Accounts.
  • Support Sales Team in providing rate / service requests and support them on shipment related matters.
  • To be able to provide freight solutions and propose to clients.
  • Escalate shipment issues and help with resolution.

REQUIREMENT

  • Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline
  • Minimum 3 years' working of relevant experience in similar positions and have a good understanding of air and ocean processes.
  • Incumbent should possess good communication skills in written and spoken English

PERSONAL ATTRIBUTES AND COMPETENCIES

  • Tactful and courteous demeanor with excellent communication skills across all levels of stakeholders
  • Meticulous, organized, and willing to go the extra mile to deliver an excellent service for client
  • Independent with a keen sense for learning and adopting new skills
  • Good team player with a good sense of urgency

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