Sales Support Executive
1 week ago
JOB DESCRIPTIONS
The incumbent will be working as a Sales Support Executive.
S/he must be providing a pro-active and comprehensive service to both Internal and External customers in all aspects on import and export freight forwarding services provided by the Company.
ROLES AND RESPONSIBILITIES
- Receive requests to execute shipments and follow up with local / overseas product teams to make bookings.
- To conduct follow up on the shipment status to be able to update the clients accordingly.
- Obtain rates from Crane offices / vendors and prepare costing sheet and quotations.
- Manage and grow business with our House Accounts.
- Support Sales Team in providing rate / service requests and support them on shipment related matters.
- To be able to provide freight solutions and propose to clients.
- Escalate shipment issues and help with resolution.
REQUIREMENT
- Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline
- Minimum 3 years' working of relevant experience in similar positions and have a good understanding of air and ocean processes.
- Incumbent should possess good communication skills in written and spoken English
PERSONAL ATTRIBUTES AND COMPETENCIES
- Tactful and courteous demeanor with excellent communication skills across all levels of stakeholders
- Meticulous, organized, and willing to go the extra mile to deliver an excellent service for client
- Independent with a keen sense for learning and adopting new skills
- Good team player with a good sense of urgency
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