Sales Support Executive

Account & Relationship Management (Sales)

Our client is one of the leader in the SAAS industry, they are hiring a sale support to join the team.

Location: Central

Salary up to $3500

Contract Role

• As a Contract Specialist, you are required to provide superior internal knowledge and guidance for a region of Account Executives including but not limited to deal structure questions, order processing, compensation calculations, and ensuring orders are in compliance to revenue & company policy.
• This role requires an individual who is able to work in a team environment, be self-motivated, extremely detail-oriented with demonstrated problem solving and decision making skills.
• Responsibilities: Provide superior internal assistance and guidance for a region of Sales Reps including but not limit to deal structure questions, order processing and ensuring orders are in compliance to revenue & company policy.
• Work with Sales, Revenue Recognition and Legal on contract issues and provide suggestions and assistance for contract negotiation in order to ensure proper revenue recognition. Ensure compliance with all company policies as well as SOX (Sarbanes Oxley) compliance.
• Train Sales and in particular less experienced Account Executives and facilitate cross-training among the team. Contributes ideas and innovations to improve upon existing systems, work processes and procedures.
• Create and update internal departmental Policies. Participate in projects involving technical and financial concepts providing recommendations. Review submitted contract and order forms for completeness, accuracy, and conformance to Sales Order Acceptance policy.
• Process contracts and orders and ensure all documentation is in compliance with revenue and company policy.
• Create and Modify quotes as required. Works with Sales and Collections to assist resolution to customer billing investigations and disputes.
• Challenging legacy policies and procedures that complicate quote, order, invoice, credit, commissions, and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis.
• Audit monthly on large transactions to ensure Revenue Recognition compliant.
• Share best practices with team members to enhance the quality and efficiency of business process and contribute to the knowledge base.
• Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec., Legal, and other internal resources as appropriate.

Required Skills/Experience:

• 3+ years customer order management, or sales support experience in the IT industry.
• Contract structuring and Commission Calculation experience. Desired Skills/Experience: Demonstrated participation in process improvement initiatives and/or project management experience.
• Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly.
• Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.
• Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment.
• Extreme attention to detail. Thrives in a team environment.
• Able to use Microsoft suite of tools effectively.
  

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients.

Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd.

Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.

Our deep market understanding and industry expertise, honed over four decades of operations in Singapore, gives us an edge in driving business change and empowering your organisation to overcome future HR challenges. We combine our expertise with genuine human insights to provide strategic solutions for your HR needs. Our team will partner with you to enhance your HR practices, so you can confidently achieve more.

By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates (including P-Serv Pte Ltd, PERSOLKELLY Pte Ltd, BTI Executive Search Pte Ltd, PERSOLKELLY Consulting Pte Ltd), in accordance with our Privacy Policy. Please visit for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know.

Please visit for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email at "" to let us know. (NOTE: any resumes or job applications sent to this data protection mailbox will NOT be attended to as it is solely for the purposes of personal data protection related feedback.)

For more information, please visit

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients.

Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd.

Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.

Our deep market understanding and industry expertise, honed over four decades of operations in Singapore, gives us an edge in driving business change and empowering your organisation to overcome future HR challenges. We combine our expertise with genuine human insights to provide strategic solutions for your HR needs. Our team will partner with you to enhance your HR practices, so you can confidently achieve more.

By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates (including P-Serv Pte Ltd, PERSOLKELLY Pte Ltd, BTI Executive Search Pte Ltd, PERSOLKELLY Consulting Pte Ltd), in accordance with our Privacy Policy. Please visit for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know.

Please visit for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email at "" to let us know. (NOTE: any resumes or job applications sent to this data protection mailbox will NOT be attended to as it is solely for the purposes of personal data protection related feedback.)

For more information, please visit

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