Business Assurance Unit Specialist

2 weeks ago


Singapore Singapore Life Ltd. Full time
SFA 51 Cuppage Road, Singapore, Singapore, Singapore

  • Department
  • SFA Business Assurance Unit (BAU)
  • Job posted on
  • Jan 31, 2023
  • Employee Type
  • Permanent
  • Full Time
  • Experience range Range (Years) 0
  • N.A.We are hiring a Business Assurance Unit Specialist to perform PTC reviews with assessment criteria in the Risk Management & Compliance team in Singlife Financial Advisers (SFA)

Key Responsibilities

  • Obtain daily sampling download from Operations (daily FNA/ EFP submissions)
  • Identify incomplete FF and unsuitable/ incorrect products against client's needs, inadequate documentation and weak basis of advice.
Present daily/ weekly and monthly findings to team lead, highlighting material inconsistencies and failed EFNA.

  • Reach out to affected Rep/ TL for client service rectifications.
  • Ensure Rep respond with rectified cases within stipulated TAT.
  • Escalate material breaches of advisory standards to team Lead and Head R&C.
  • Conduct sampling call backs on selected PTC basis
  • Communicate updates, learning lessons and changes in sales advisory practices and any ORAS adjustment with internal stakeholders

Requirements:

Experience

  • Relevant professional qualifications or extensive experience in a key role.
  • An in depth understanding of the risk and governance drivers of insurance/financial advisory industry
  • Experience of working in a business going through continuous upgrading, change and growth.
  • Understanding of market knowledge and regulations/legislation within industry, ideally for the insurance sector.

Education

  • Degree/Diploma holder in any discipline, preferably with compliance and professional industry experience


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