Account Services Officer

2 weeks ago


Singapore CTBC Bank Co., Ltd Full time

Account Services Operations:

  • Perform Anti-Money Laundering (AML) checks i.e. name screening.
  • Provide support to business and ensure that the Bank operates in accordance with the relevant laws and regulations, policies and standards, for the prevention of money laundering and terrorist financing.
  • Maintenance of customer data and periodic KYC review update in banking systems.
  • Account opening/Account closing in system.
  • Update customers' static data (change of signatories, signature arrangement and address).
  • Checking and verification on completeness of account opening documents.
  • Checking and verification on completeness and accuracy of account opening data.
  • Follow up with front office on original account documents. Scanning of account opening and maintenance documents.
  • Follow up with front office on deferred documents
  • Exercise vigilance with regards to client onboarding AML measures and refer all queries and irregularities to Team Leader/Head of Business Admin/Compliance Officer.
  • Perform AML related reviews such as daily name screening hits, CIP and Risk Modeling.

Other Duties & Responsibilities:

  • Perform UAT for new system launch or system enhancement to cater for change in processes.
  • Attend to to queries from the front office and other internal stakeholders.
  • Carry out other duties that may be assigned by the supervisor from time to time.

Key Requirements

  • Sound awareness on Prevention of Money Laundering /Terrorist Financing.
  • Perform adequate due diligence during customer account opening.
  • Good communication, interpersonal and organizational skills.
  • Competent Customer service skills.
  • PC skills in Microsoft Word, Excel and Powerpoint.


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