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Workplace Ambassador
2 weeks ago
Workplace Ambassador
Work Dynamics - Integrated Facilities Management
Location:
CBD
What this job involves:
As the Workplace Ambassador, you will be in charge of one of the busiest places in the office—the front desk.
Constantly on the go, you'll give our visitors a warm welcome, and guide them and our employees along the way.
In other words, you will set the benchmark in giving our company a good first impression. You will spend each day looking at how you can maintain and improve the front office.Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.
Workplace Ambassador In this role, you will
be required to provide administrative and operational support to the team as required in the following areas:
Client/Stakeholder Support
Procurement & Vendor Support
Finance Support
Conference rooms booking and coordination
Organize any specific requirements from the clients regarding meetings
Coordinate DCI or customer meals as directed
Assist with weekly consumables orders
Receipt all consumables delivered and store as required
Forward receipts to FM team for records management
Ensure adequate consumables available for client
Perform inspections on the cleaning onsite
Give direction to the onsite cleaning staff, ensuring and service corridors are kept tidy.
Organize any special cleaning requirements
Work Order Management to track all outstanding issues
Escorting Clients/Contractors
Assist in maintaining client access requirements.
Risk Management
Achieve Key Performance Indicators and Service Level Agreement targets consistent with the role
Other tasks consistent with the role of Workplace Ambassador
Ideal Experience
Graduate in any discipline and have one to five years' experience a service environment, front desk management, or reception.
Proven experience with continuous improvement initiatives and client reporting is also vital for this role.
Firm First Mindset
Client Focus & Relationship Management
Organizational Skills
Problem-solving skills - capacity to deal with ambiguity and solve complex problems effectively
Ability to effectively deal with stressful situations
Able to work independently
Self-motivated; confident & energetic
Flexible - able to adapt to rapidly changing situations
Goal-oriented - able to focus on meeting all performance targets
Strong communicator - possesses strong verbal & written communication skills (English & local language); also an active listener
Exhibits honesty & trustworthiness
Fresh graduates can be considered
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.
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