Specialist Apac Security Control Centre
2 weeks ago
Roles and Responsibilities:
- Report to the ASCC Supervisor and work in a team of other Specialists, a Security Systems Supervisor, and an Intel Analyst.
- Ensure all functions of the APAC Security Control Center are carried out in an efficient and effective manner whilst providing maximum security support.
- Manage and coordinate security communications operations ensuring that security procedures are implemented and followed as per the ASCC Procedures (SOPs);
- Ability to perform well and maintain a high degree of professionalism and service on a routine basis, during emergency situations or under extreme pressure.
- Coordinate the daily development and dissemination of intelligence and operationally based reports to support our Global Security and regional business partners.
- Coordinate and support emergency and crisis management assets providing a timely and coherent response to incidents as they arise
- Liaise with Regional Security Managers, Regional Intel, Regional Ops, Risk and Crisis Management and all other required company personnel to ensure that all relevant security information is disseminated in a timely manner
- Develop a comprehensive working knowledge of all ASCC programs and procedures
- Partner with and communicate with global security partners to conduct tactical security assessments as required, and where necessary provide feedback on proposed mitigation strategies for country and regional specific threats;
- Execute the design and implementation of project related security strategies, security policies/ standards and establish a concrete course of action for their implementation and review;
- Provide support by monitoring open sources for breaking news and current events that affect the company, its employees, and guests across Asia Pacific
- Liaise with regional security partners to ensure that training procedures and policies are implemented within acceptable standards;
- Maintain close links with key stakeholders to ensure that all projects are implemented with the highest degree of professionalism safety and security;
- Support development of policy, procedures and protocols for future ASCC operational and technological integrations
- Have a full understanding of the functions, roles and systems used at all sites, such as Security, Incident management & escalation, CCTV, etc.
- Provides excellent support to regional guests and employees
- Assist in the effective implementation of the regional employee travel safety and security program
Ensures proper distribution of notification via our Emergency Mass Notification System (i.e.
Everbridge):
- Work as part of a rotating 8hour shift schedule and ensure continuous functioning of the 24/7 center.
- Minimum 2 years' experience working with or in a Communications or Operations Center related operation
- Strong interpersonal skills
- The ability to receive and relay direction, and have ability to multitask and coordinate several incidents at once
- Strong verbal and written communications skills
- Ability to communicate effectively with all levels of personnel including key company executives
- Strong service/interpersonal skills especially during times of crisis
- Strong interest and familiarity with international current events
- Familiarity with tools such as Everbridge (VCC), Intel tools, access control and surveillance tools, etc. is strongly preferred
- Ability to make critical decisions, prioritize issues and initiate appropriate response with mínimal supervision
- Sense of urgency in a 24/7 work environment for quick response to critical developing issues
- Bachelor's degree in international relations, Strategic/Security Studies, Political Science, Business or a related discipline, or any closely related field of study
- Master's degree is preferred, or equivalent work experience is considered
- Added advantage to have a foreign language capability
Salary:
$4, $5,000.00 per month
Benefits:
- Health insurance
Schedule:
- Shift system
Supplemental pay types:
- Performance bonus
- Yearly bonus
Work Location:
In person
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