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Systems Manager

4 months ago

Singapore JOBSTER PRIVATE LTD. Full time

Role:
Systems Manager

Location:
Ang Mo Kio / Yio Chu Kang

Duration:
Renewable 1 year contract

Project Management

  • Analyze and document requirements by liaising with a range of people including users and managers, drawing together information needs across a distributed organization. Understand customer needs so as to alight them to IT planning and management.
  • Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
  • Define project resources, performance reviews and post implementation evaluations
  • Manage the scope definition and change control mechanism
  • Manage resources including hardware, software, human resource facilities and logistics required for project to ensure completion within budget.
  • Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline or operation objectives. These activities will involve in incident management, problem management, change management, escalation management and vendor management.
  • Monitor the agreed service level and provide regular reporting to relevant parties. Submit progress reports. Propose and implement action plan when required.
  • Review project documentation to ensure that it meets customers requirement and conforms to quality management

Customer/ Vendor Management

  • Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
  • Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
  • Manage contracts and subcontractors
  • Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
  • Clear and open communication with customers on project issues or clarification.

Team Management

  • Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
  • Plan, track and monitor the tasks assigned to the team leader/ members
  • Delegate tasks effectively by providing clear and specific instructions and goals
  • Provide leadership to the project team to ensure that proposals/enhancements are fully analysed and evaluated for their benefits and costs
  • Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
  • Participate in leadership activities and providing performance feedback and developmental coaching
  • Monitor and improve team performance, providing leadership, coaching, and performance management

Business Development


Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s), Service Delivery Director for development of that opportunity.

Be involved in pre-sale activities.

QUALIFICATIONS / EXPERIENCE / KNOWLEDGE REQUIRED:

  • Good project management and analytical skills with the ability to manage multiple priorities within targeted time-frames and maintaining high levels of professionalism at all times
  • Resourceful, independent, responsive and proactive.
  • Excellent written, verbal communication and presentation skills with the ability to effectively communicate with all levels.
  • Ability to build and maintain positive working relationships across projects, control teams & customers.