![KULICKE & SOFFA PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Manager Field Apps,wb Applications Engineering
3 weeks ago
- Support presale and postsale activities
- Prioritize and decide what projects to support, develop new business processes
- Generate schedule and give worldwide team visibility
- Organize team rotation back to Santa Ana for latest tools features training
- As Manager of FAE, he/she should be able to generate and summarize customer information on a worldwide basis
- Follow competition closely and report back to the division
- Conduct roadmap alignments with Marketing and local customers
- Must have a complete understanding of the customer's overall process and be considered an expert on a specific customer process module. Communicate the local technical requirements with other regions and divisions to identify existing solutions or commonly develop new ones.
- His/her experience of all regions will also be key to feedback development priorities and common issues needing a quick fix. He/she will have to rotate in the Process Engineering team to also acquire the latest and greatest tool
REQUIREMENT
- 5+ years of Applications support for a hightech semiconductor equipment supplier with minimum 2 years of
- Management experience
- Knowledge in Wedge Bonder equipment and processes.
- Knowledge of wedge bonder process and customer yield enhancement methodologies will be appreciated
- Ph.
OTHER
REQUIREMENT
- Ability to set priorities and delegate tasks during critical situations where multiple issues must be handled simultaneously
- Strong troubleshooting skills, combined with a methodical approach and clear communication
- Wellorganized, strong followup abilities, demonstrated ability to thrive in a dynamic environment
- Strong presentation, technical writing & communication skills
- Proficient in the English language. Other Asian languages also a plus
- Willing to travel over 50% of the time to support FAE when in the region and get the regions feedback
- Must have excellent communication, organizational, analytical, leadership, and interpersonal skills
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