![TikTok](https://media.trabajo.org/img/noimg.jpg)
Operations Team Lead
2 weeks ago
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Team Introduction
Our Data-TnS Team is responsible for providing instant troubleshooting and consulting services to internal Platform users.
This position is mainly responsible for the following:
receiving and resolving user issues, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience.
What you will be doing:
- Manage the user operations team, formulate user operations strategies, optimize user feedback process, lead the team to effectively solve problems from user feedback, drive system optimization, and improve user experience
- Cooperate with engineering and product teams to deliver solutions to user problems effectively, and to improve product performance and stability
- Plan for manpower arrangements and task allocation, to improve teamwork efficiency and work quality
- Drive user survey projects, and participate in the management of other related projects
- Continue to optimize the knowledge and information sharing process, supervise and improve the efficiency of remote collaboration between crossregion and crosscultural teams
Qualifications:
What you should have:
- More than 7 years of experience in the Internet industry, team management experience with user operations and product technical support, oncall team management experience is preferred
- Strong product and service knowledge in SaaS/PaaS field
- Sensitivity to data indicators on system performance and stability, and strong data analysis and reporting capabilities
- Experience in escalations process management to technical issues
- With a more mature working methodology, able to lead and train team members to maximize productivity, and improve performance
- Detailorientated, excellent problemsolving and critical thinking skills
- Excellent communication and coordination skills
- Resultoriented, with a strong sense of responsibility, good attitude and priority management
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.-
Operations Team Lead
2 weeks ago
Singapore HOYER GLOBAL (SINGAPORE) PTE. LTD. Full timeOperations SupervisorTasks & Responsibilities: Supervision and leading of Singapore Operations team Coordination for export, import/transhipment operations and order handling with overseas and local customers Coordination with hauliers, forwarders and customers Preparation of required documentation for export/import/transshipment operations Arrange invoices...
-
Operations Team Lead
2 weeks ago
Singapore RECRUITPEDIA PTE. LTD. Full timeOur client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Team Lead to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.Responsibilities: Ensure staff follow operational...
-
Operation Team Lead
2 weeks ago
Singapore ByteDance Full timeAbout ByteDanceFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create...
-
Operation Team Lead
2 weeks ago
Singapore BYTEDANCE PTE. LTD. Full timeRoles & ResponsibilitiesAbout ByteDanceFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with,...
-
Team Lead
2 weeks ago
Singapore TALENTSIS PTE. LTD. Full time1. Supervision of the Operations & Customer Service teams.Provide guidance to team membersMonitor the teams to ensure that KPIs/SLAs are met.Work closely with the Project Manager and SP to ensure that all deliverables are constantly met.Strategize ways to enhance the operation process and efficient deployment of resources.Prepare and verify the accuracy of...
-
Roving Deployment Operations Team Lead
2 weeks ago
Singapore Xcellink Pte Ltd Full timeThe Company:Our client is the leading information, communications and technology (ICT) service provider in Singapore. They are now looking for Roving Deployment Operations Team Lead for their team.The Role:As a Roving Deployment Operations Team Lead, you are responsible:Ensure that the audit trails and logging are turn on for all Network equipment. Monitor...
-
Global Operations Data Team Lead
2 weeks ago
Singapore TikTok Full timeResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive....
-
Global Operations Data Team Lead
2 weeks ago
Singapore TikTok Full timeResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imagination thrive....
-
Team Lead
2 weeks ago
Singapore IRON CHEF F&B PTE. LTD. Full timeResponsibilities: Lead and supervise service crew to ensure excellent customer service and adherence to restaurant policies and procedures. Train and develop new and current staff members to enhance their skills and knowledge. Monitor their performance, provide feedback, and offer coaching as necessary. Maintain cleanliness, hygiene, and strict adherence to...
-
Team Lead
2 weeks ago
Singapore IRON CHEF F&B PTE. LTD. Full timeResponsibilities (Key Result Areas & Activities):Lead and supervise service crew to ensure excellent customer service and adherence to restaurant policies and procedures. Train and develop new and current staff members to enhance their skills and knowledge. Monitor their performance, provide feedback, and offer coaching as necessary. Maintain cleanliness,...
-
Team Lead
2 weeks ago
Singapore PERSOLKELLY Hong Kong Limited Full timePERSOLKELLY's SnapshotAn amazing opportunity to join a global insurance company as a Team Lead for Fraud Investigations.Company ProfileOur client company is a global health services company dedicated to improving the health, well-being, and peace of mind of their clients. To date, they have more than 180 million customer and patient relationships in more...
-
Team Lead
2 weeks ago
Singapore RECRUITPEDIA PTE. LTD. Full time**We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Internal Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.You will be responsible for: Lead and coach a team of recruitment consultants in...
-
Business Application Operate Team Lead
2 weeks ago
Singapore NEARSOURCE PTE. LTD. Full timeBusiness Application Operate Team LeadResponsibilities: -Technical familiarity with the following platforms/ technologies:- Adobe Experience Manager:- .NETProvide technical leadership to a support teamCollaborate with stakeholders to understand business requirements and translate them into technical specifications.Engage with other specialist teams to drive...
-
Operations Admin Assistant
2 weeks ago
Singapore LEAD FUTURE PTE. LTD. Full time**Responsibilities: •To provide support to the Operations team to ensure that the department is maintained in an effective, updated, and accurate manner.To carry out sourcing and purchasing duties.To confirm bills and prepare invoices. data key-in and submission of regularly scheduled reports.To adjust the needs of partners according to our business needs...
-
IT Team Lead
2 weeks ago
Singapore GRAVITAS RECRUITMENT GROUP (SG) PTE. LTD. Full timeRoles & ResponsibilitiesTeam Lead/ Solution Delivery Manager (IT) WantedA multinational insurance holding company is seeking a Solution Delivery Manager who has prior experience in Life Insurance domain.A quick overviewAs a senior Solution Delivery manager, you will have at least 4 years of experience as developer Team Lead, hands on coding experience in...
-
Team Lead
2 weeks ago
Singapore DCI CONSULTANTS PRIVATE LIMITED Full timeJob Description - GRS Team Lead (Grant Application & Processing)Maintain SOP & Claim Processing documentation, ensure workflows, SOPs and guidelines are executed in accordance to policies.Able to contextualise problems/issues and propose solutions.Coordinate with internal divisions and vendors on meetings and to support system development projects.Able to...
-
Transportation Team Lead
2 weeks ago
Singapore CUMMINS ASIA PACIFIC PTE. LTD. Full timeTransportation Team LeadAre you ready to make a difference and drive impactful change? Join our team in SE Asia located in Pandan Ave, Singapore, and lead the way as a Transportation Team Lead.Roles & ResponsibilitiesLead a team overseeing all transportation operationsEnsure on-time delivery of shipments from global suppliersHandle and resolve...
-
Team Lead
2 weeks ago
Singapore Jobline Resources Pte Ltd Full timeResponsibilities:Data Platform Design and Architecture:Lead the design and architecture of the enterprise data platform on cloud environments, utilizing the capabilities of Microsoft Azure and AWS to support scalability, reliability, and performance requirements. Develop data models, data flow diagrams, and data integration strategies to ensure seamless data...
-
Senior Executive(S), Spac Formation Team
2 weeks ago
Singapore ACCEL TEAM PTE. LTD. Full timeJob Summary:Key Responsibilities: SPAC Formation: Lead the process of establishing a SPAC team, including structuring the entity, defining the investment strategy, and assembling the necessary team members and advisors. Fundraising: Utilize your extensive network and fundraising expertise to secure substantial capital commitments for the SPAC, engaging with...
-
Warehouse Team Lead
1 month ago
Singapore ELITEZ PTE. LTD. Full timeWarehouse Team Lead (Changi / Up $2,600 / 5 Days work / 1 Year Contract/ Renewable)Job Info:Monday to Friday: ChangiBasic up $2,600 1 Year contract, renewable Job Description:Ensure staff adherence to operational processes.Address day-to-day operational issues promptlyPrepare reports and delegate tasks to teammembers.Maintain warehouse cleanliness and...