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Customer Service Executive Retail
3 weeks ago
Location :
Orchard
Industry :
Retail
Time : 9:30am -6:30pm & 12:50-9:50pm
Benefits :
Basic Salary + AWS + Variable bonuses
Basically, your duties as
Customer Service Executive are as follows:
a. Organize the customer service operation with customers' satisfaction being priority; to maintain satisfactory relationship with customers and staff
b. Maintain Customer Service standards and procedures.
d. Ensure that the customers' problems are attended to promptly and efficiently.
e. Attend to customers' enquiries and follow-through with the necessary actions; handle customers' feedback/ complaints effectively and efficiently.
f. Compile customer feedback and suggestions so as to improve and develop Service Standards.
g. Any other job-related duties assigned by the Company or your superior.
h. Those from the hotel industry are welcome to apply
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