Executive / Senior Executive (3-year Contract), Smu

2 weeks ago

Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality.

The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing.

We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff.

No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

  • Assist with sales and marketing functions.
  • Build new leads and grow opportunities into long term business relationship.
  • Participate in events, networking sessions and roadshows for brand awareness.
  • Active support in social media outreach of SMU and SMU Academy activities.
  • Ability to handle difficult customers and escalate them if necessary to senior management.
  • Manage and minimise class cancellation, maintain a minimum sign up of 10 participants for each course.
  • Able to identify marketing channels for programmes, strategic partnerships, and events.
  • Understand competitors' offerings for the same and new programmes and be able to analyse and define market demand.
  • Support in creation of GeBIZ quotations.

QUALIFICATIONS

  • Higher Nitec, Diploma or Degree with at least 3 to 5 years of relevant work experience.
  • Excellent customer service skills.
  • The ability to handle pressure and meet deadlines
  • Positive mindset and team player.
  • Good writing skills and meticulous with proofreading content.
  • Excellent time management and organisation
  • Able to work in fastpaced and selfdirected environment.
  • Good communication and presentation skills.
  • Highly proficient level computer skills including Ms Word, PowerPoint, Excel and Outlook.
  • Excellent telephone sales personality skills.
  • Good understanding of marketing via various digital platforms.
  • Possess good level of written, communication and interpersonal skills.

OTHER INFORMATION
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