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Assistant Vice President, Premier Elite Service
2 weeks ago
- Job description
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people.
Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities:
Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as an
Assistant Vice President, Premier Elite Service Manager.
Principal Responsibilities
- Support Relationship Managers by assuming responsibility of the operational functions in customer service
- Achieve a high service standard by ensuring efficient and quality service to customers
- Maintain a high standard of operational and risk compliance by ensuring that standards and workflow are in continuous adherence to Group Standards and local regulations
- Providing administrative support to the Premier Relationship Managers
- Improve customer experience by highlighting the needs and existing deficiencies of customers
- Provide administrative and logistic support
- Degree holder with relevant experience in a retail banking environment
- Strong banking and product knowledge will be an added advantage
- A team player who is self motivated and customer service oriented
- Possess excellent interpersonal and communication skills
You'll achieve more when you join HSBC.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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