Senior/executive, Operations Analysis

2 weeks ago


Singapore SMRT Corporation Ltd Full time
Senior/Executive, Operations Analysis & Development

Job Purpose

  • Reports to the Operations Analysis & Development Manager, the OA&D Senior/Executive plays a key role in supporting SMRT's Train service business. Incumbent will be overseeing and ensuring train service meets the required internal KPIs, government OPS requirements and other set standards.

Responsibilities

  • Prepare and submit required reports in accordance to regulatory requirement, for benchmarking and Management update in a timely manner
  • Perform analysis on historical data to improve operational performance
  • Streamline current reporting process and implement change to achieve operational efficiency
  • Participate in interdepartment taskforce and projects related to scope of work
  • Work with external parties, including regulatory bodies and external vendors, for collaboration and driving initiatives
  • Other adhoc work assigned from time to time

Qualifications & Work Experience

  • Degree of any discipline
  • Background in analytics and statistics is preferred


Proficient Microsoft office
  • Excel, Powerpoint
  • Strong communication and writing skills to collaborate effectively with internal and external customers
  • Able to multitasks, manage expectations and timeline

Skills

  • Able to think strategically and analyse systematically
  • Meticulous, fast & independent learning attitude
  • Able to handle stress with tight timeline
  • Able to work as a team and perform as an individual
  • Possess good interpersonal skills

SMRT Trains Ltd was incorporated in 1987 and operates Singapore's first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

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