Airfreight Customer Service Executive
2 weeks ago
Job info:
- Basic + AWS & VB
Monday
- Friday (Alternate Saturday)
- Location: Changi Airfreight Centre
Job Scope:
- Assist customers in daily bookings of cargo sales on our various airline products
- Booking of capacity with airlines and confirmation of capacity with customers.
- Be familiar with the requirements of our various airline products and advise our customers accordingly.
- Assist in the administration of cargo bookings, e.g. loading flight reservations into the system template and ensuring all data are accurately updated.
- Interface with multiple parties including customers, warehouse, carriers, customs, etc on shipment requirements
- Track and monitor shipment status and inform customers accordingly
- Maintain good relationships with both customers and handle customers' inquiries on a timely basis
- Work closely with the Billing Team to provide accurate data for invoicing. Other duties as assigned.
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We wish you all the best in your career search.
RK Recruitment Pte Ltd | EA
License No: 20C0280
**Chan He Guang | EA
Personnel No:
R
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