Operations Coordinator

2 weeks ago


Singapur, Singapore CEVA Logistics Full time
ROLE
  • At CEVA Lead Logistics (CLL), we focus on providing customers with exceptional Visibility and Control across their entire Supply Chain.
  • Role based in CLL's regional Control Towers, overseeing daily operations to ensure on-time delivery and timely follow-ups with suppliers and stakeholders for shipment booking, event management, and issue escalation.
  • Ensuring operational services are efficiently executed across various transport providers and modes while maintaining quality and meeting targets.
WHAT YOU WILL DO?

Day-to-day Operations:

  • First point of contact for customers, carriers, suppliers, and supply chain stakeholders.
  • Handling customer orders, documentation, and transport booking.
  • Monitoring transport execution and adherence to work standards.
  • Handling customer requests and supply chain incidents.
  • Informing supervisors and stakeholders of issues in a timely manner.

Visibility and Event Management:

  • Ensuring tracking events updates are provided on time and correctly.
  • Follow-up on missing events and data inconsistencies.

Supporting reporting and performance measurement:

  • Providing input for reporting and performance analysis.
  • Supporting analysis of standard KPIs and identifying areas for improvement.

Supplier Management:

  • Supporting on-boarding of new suppliers to ensure compliance.

Process Governance:

  • Adhering to CLL SOPs, Work Instructions, and procedures.
  • Supporting process or policy changes as required.
  • Occasional support outside standard hours for urgent shipments.

WHAT WE ARE LOOKING FOR?

  • Qualifications in Logistics, Transportation, or Supply Chain Management.
  • Minimum 1 year of relevant experience.
  • Strong computer skills and familiarity with Microsoft Office.
  • Fluency in English (written and spoken).
  • Ability to work under pressure and in a fast-paced environment.
  • Proven ability to deliver results and collaborate as a team.
  • Dependable and reliable with excellent time management.
  • Customer service-oriented.

WHAT WE OFFER

With a culture of reward and recognition, we support employee growth and development with competitive benefits including annual leave, pension, health, and life assurance. Join us at one of the leading Logistics providers globally and be part of our journey.



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