F&b Service Crew

2 weeks ago


Singapore SINGAPORE TEA & COFFEE COMPANY PTE. LTD. Full time
We are a multi-faceted luxury F&B lifestyle company with over a decade of brand-building experience. We are behind several well-loved Singaporean and global craft food brands. We create memorable experiences with attention to fine details of the brand aspects and high-quality service standards.

  • Provide professional, courteous, and personalized food and beverage services to all guests in the cafe
  • Perform efficiently cafe operations (opening/service/cashiering/closing) and related processes with the team
  • Ensure good engagement with frequent guests who visit cafe to encourage spending and best experiences
  • Look for ways to upsell and add value to guests' experience
  • Provide daytoday administrative support such as handling phone reservations, guests' queries in a prompt and courteous manner
  • Ensure daily cleanliness and physical attractiveness of cafe and retail area
  • Ensure F&B and retail supplies are well stocked & within validity of usage, including ordering and stocking of inventory on a weekly basis
  • Provide regular feedback and review meetings with team to improve processes and guests' experiences

Requirements:

  • Minimum 2 years of experience in similar role
  • Diploma in Hospitality Management, preferred
  • Experience in working with luxury brands and/or coffee is a bonus
  • Punctual and excellent customer service attitude
  • Strong communication, interpersonal, relationship management and professional sales skills
  • Willingness to learn and commit, have an eye for details
  • Good team player and enjoy interacting with people

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