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F&B Service Crew

3 months ago

Singapore WOLA RECRUITMENT PTE. LTD. Full time

Responsibilities & Accountabilities:


• Greet guests and present them with the menu


• Inform guests about special items and menu changes


• Ensure adequate mis-en-place for the side station


• Suggest food and beverage options to guests and upsell when possible


• Understand and communicate available products, services, and promotional items


• Take food and beverage orders, input them into the POS system, and ensure prompt service


• Serve guests in a friendly, timely, and efficient manner


• Maintain high standards of hospitality within all F&B areas


• Coordinate with Cashier, Kitchen staff, and team to ensure smooth operations and guest satisfaction


• Monitor guest satisfaction with food and service, responding promptly to additional requests


• Maintain proper dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses


• Prepare simple beverages for service to customers' table


• Adhere to grooming and appearance standards consistently


• Maintain strict hygiene and cleanliness at all times


• Assist with stocking and maintaining restaurant stock levels


• Serve as Cashier when required


• Open and close shifts


• Assist in other areas of the restaurant, such as answering telephones and performing cleaning tasks as directed by the Supervisor


• Fill in for absent staff as needed and work harmoniously as part of a team


• Participate in job rotations and other ad-hoc duties as necessary

Job Requirements:


• Fresh applicants passionate about F&B are welcome to apply


• Hardworking, physically fit individuals who are guest-oriented and service-minded


• Capable of performing multiple tasks and resolving problems efficiently


• Ability to communicate confidently and handle guests tactfully


• Willingness to work overtime, weekends, shifts, and holidays

EA Personnel Name: Jabez WongEA Personnel No: R1762582EA License No: 23C1703