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Cyber Security Operations and Support Engineer
2 weeks ago
Cyber Security Operations and Support Engineer:
Date:14-Feb-2023
Location:
Singapore, SG
Company:
ST Engineering Group
ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments.
Cyber business area An industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers. Committed to building up competencies of cybersecurity professionals to support the growing demand, our Cybersecurity Academy has certified and trained more than 2000 cybersecurity professionals in more than 150 organisations. We continue to innovate through our Research Lab, Strategic Technology Centre, and Engineering Centres and develop future-ready cybersecurity solutions that position us at the forefront of the dynamic digital economy.
Responsibilites:
- Provide maintenance and support for Customers' Enterprise Cybersecurity Services
- Experience working with any of the following: Fortinet Firewalls, Check Point Firewalls, RSA SecurID, Tripwire Log Center, Qradar, McAfee EPO, Rapid
- Develop test cases and conduct proof of concept tests on new software and hardware prior to patching
- Work closely with Project Manager / Service Delivery Manager to fulfil project deliverables and operational request
- Able to establish TAC cases with the principal vendor for complex problem until its resolved
- Able to work in 24 x 7 standby duties
Requirements:
- Diploma / Bachelor's degree in Engineering, Computer Science, Information Technology, Security or equivalent
- Required to have minimum 5 years of handson network / cybersecurity technical support experience
- CCNA certified is a must
- Preferably with CCNP/CCIE, Fortinet certification, QRadar certification
- Experience with Security networking in implementation, maintenance support and patching
- Fastpaced environment
- Proven analytical and problemsolving abilities
- Highly selfmotivated and directed, with keen attention to detail
- Experience working in a teamoriented, collaborative environment
- Good communication and writing skills
- Strong customer service orientation
- Able to work independently
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