Associate Executive-customer Service and Order

2 weeks ago


Singapore ALPS PTE. LTD. Full time

AboutALPS


ALPS-a subsidiary of SingHealth, was set up in 2018 as part of Ministry ofHealth's (MOH) strategic thrust in delivering value-based supply chainsolutions to public healthcare.


As the public healthcare supply chain agency, we design and execute a nationallevel end-to-end supply chain blueprint in partnership with 26 PublicHealthcare Institutions (PHIs) in Singapore.


Our employees are key to our excellence - the heartbeat in sustaining our mission,developing new capabilities and re-engineering processes to future-proofSingapore's healthcare supply chain landscape - making it more sustainable andresilient.


About the Role:


Asan
Associate Executive at Customer Service & Order Fulfillment team,you will be based at ALPS headquarters, responsible for the co-ordination andorder fulfillment with with vendors and customers.


Key Responsibilities:

(A)Customer Service and Co-ordination

  • Coordinatewith vendors to rectify supply and delivery issues
  • Liaisonwith customers (including hospital and polyclinics) to resolve order related queries

B)Order Management

  • Process orders received from hospitals
  • Perform validation checks on orders and manage error reports if any
  • Verify and confirm all details specified in order files
  • Forward order files to vendors (a.) arrange delivery requirements based on customer'sinstruction via order files (b) Report to customers if current batch expires within the next 12 months
  • Check on error notifications received from order processing and process accordingly

(B) Maintenance of order management files and Co-ordinations

  • MaintainMaster file on vendor orders, back order tracking and etc.
  • Coordinatewith vendors and customers for supply and delivery issues
  • Performinvoice verification in internal finance system
  • PerformGood Receiving in SAP

Requirements:

  • Diploma/Degreein Logistic and Supply Chain
  • Experiencein contract management in healthcare will be an added added advantages
  • Stronginterpersonal skill and attention to details
  • Proficientin MS Office, in particularly MS Excel

Benefits:

  • Competitive paidleave entitlements including family care leave
  • Performance bonus and AWS
  • Annual salary increment
  • Health insurance and dental coverage
  • Learning and development opportunities
  • Rotation opportunities for career progression
  • Maternity Medical Benefit

Howto apply
Please submit your updated resume in Microsoft Word format by clicking the APPLYNOW BUTTON

Pleaseinclude the following information in your resume for speedier processing.

  • Current salary
  • Expectedsalary
  • Reason for leaving each company
  • Date of availability or notice period
We wish you all the best in your career search.

  • Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full time

    THE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries.The function supports the quote-to-cash process in responding to customer enquiry and claims.Responsibilities:Responsibilities for...


  • Singapore UNITED TEST AND ASSEMBLY CENTER LTD Full time

    Roles & ResponsibilitiesResponsibilitiesProvide Incoming Dies visibility to the Factory for planning and execution Analyze customer forecast numbers and work with Customer to pull in dies to fulfill Forecast / AOP/Customer Shipment requirements Co-ordinate customers' loading and shipment priority within the Factory Provide instruction to Planning to execute...


  • Singapore Pacific Logistics Group Full time

    The Customer Service Executive is responsible for coordinating with customers, logistics operators and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.Responsibilities:Follow up with customer inquiries and provide information...


  • Singapore LATICRETE SOUTH EAST ASIA PRIVATE LIMITED Full time

    Responsibilities Provide sales and customer service support Sales Order Processing: Quotation/ Sales Order/ Purchase Order/ Delivery Order/ Packing List/ Invoicing Liaise with internal teams such as Sales, Operations and Finance department Assist in preparation and submission of relevant reports and documents Organize delivery services, export shipment,...


  • Singapore KK Women's and Children's Hospital Full time

    KK Women's and Children's Hospital Pte. Ltd.Patient Service Associate (Dispensary Inventory): Job Category: AncillaryPosting Date: 31 Jul 2023You will be responsible for supporting pharmacy dispensary inventory operationsYour duties include: Receiving and checking of stocks (including bulky items) to ensure that items supplied are correct and accounted for...

  • service associate

    2 months ago


    Singapore COTE KOREAN STEAKHOUSE Full time

    Service Associates are dynamic service professionals responsible for all aspects of the customer experience at the table, including greetings, menu sales, table maintenance, overall customer satisfaction and happiness, and fond farewells. It is also their duty to maintain cleanliness and organization in all customer facing areas of the restaurant before and...


  • Singapore CADMUS RESOURCES Full time

    Regional Top-Rated Security Management Service Provider:Office Location will be in Toh Guan Road (NearestMRT:Jurong East):- Good Learning Opportunities and Working CultureResponsibilities: To assist the Manager in the implementation of Customer Service Receive and attend to customer's enquiry, feedback, and complaints. Analyze customer's request, complaints,...


  • Singapore Janio Technologies Ltd Full time

    Customer Service Associate:Singapore City, Singapore, Singapore ABOUT JANIO Janio is a crossborder smart logistics solutions provider in Southeast Asia (SEA), connecting merchants, logistics partners, and major industry players across the globe. As we advance towards building this integrated endtoend logistics network of key players, our evolving...


  • Singapore EnviroDynamics Solutions Pte Ltd Full time

    Location- Singapore- Experience- Job TypeJob Description:Senior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to...


  • Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Customer Service RepresentativeLocation: 77 Robinson RoadKey Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate information about the Automotive products, services, and policies. Assist customers with product inquiries, technical support, and warranty...


  • Singapore zujuGP PTE LTD Full time

    Singapore - zujuDIGITALGeneral Information:We are looking for a Customer Service Associate who possesses a strong drive for results and a creative, problem-solving approach and shares an interest in the sport of FootballDuties for the Customer Service Associate will include a broad range of tasks such as leading conflict situations to a satisfactory...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Job Title: Guest Relations Associate at [Company Name]Roles & Responsibilities:Attend to guests' needs and enquiries.Handle checking-in and checking-out of guests.Provide personalized, warm, and attentive service to guests, ensuring they have an enjoyable and smooth stay.Company Overview:We are a leading hospitality company dedicated to providing exceptional...


  • Singapore TIAN TIAN MANPOWER (PTE.) LTD. Full time

    ob Description & Requirements:Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses;...


  • Singapore PINES CONSTRUCTION & ENGINEERING PTE. LTD. Full time

    Address customers' requests and queries. Analyze customer needs to improve customer relationships and experience. Execute order processing and order fulfillment tasks. Gather customer feedback from multiple sources including surveys. Identify risks with different approaches to business process change. Implement business process improvement solutions to...


  • Singapore RECRUITPEDIA PTE. LTD. Full time

    Roles & ResponsibilitiesJoin a reputable Global MNC in the manufacturing industry that is expanding their team. They are currently seeking a Customer Service Executive to be a part of their Sales team, located conveniently in the Centre area.*This is a 6-month contract role with potential for permanent conversion*ResponsibilitiesManage company account orders...


  • Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    **Customer Service Executive (Warehouse Operations)Location: EastWorking Hours: 5 days, 08:30am - 06:00pm**Salary: Up to $3800Responsibilities: Ensure data integrity for all inventory transactions updated into system. Liaison between clients and warehouse staff on all goods receipts and goods release. Arranging and monitoring of goods collection and...

  • Sales Associate

    4 weeks ago


    Singapore HOME SERVICE & SOLUTIONS ENTERPRISE Full time

    Roles & ResponsibilitiesLooking for Sales AssociateResponsibilities:1. End-to-end operations of a retail stores.2. Driving the store's sales performance and service performance.3. Oversees the order fulfilment processes for customers.4. Develop service operations that better suits customers as they are customer facing role.5. Demonstrate effective...


  • Singapore UNION MANPOWER SERVICES PTE LTD Full time

    _Customer Service Executive - Jurong ( Alternate 51/2 Day) _- to handle customer's enquiry and resolve any potential issue with their orders- input customers' order into system and follow up closely to ensure timely delivery- build and promote strong, long -lasting customer relationships by understanding their needs- to work with liners & carriers for good...


  • Singapore BYND ARTISAN PTE. LTD. Full time

    The Customer Service Executive acts as a liaison for the company, provide product/services information, answer questions, and resolve any emerging problems that a customer might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.This...


  • Singapore Transcendent Business Services Pte Ltd Full time

    Retail Customer Service AssociateWell-known Popcorn CompanyBasic up to $2100+ other attractive benefits such as Incentives, Annual, Medical, Dental, Staff discounts etc5 days/ 44 hrs/ weekLocation: IslandwideResponsibilities: Attend to customer needs, taking orders, product sampling, promoting and selling Prepare package of all variety of popcorn Handle...